Moss Bros. Honda

Category: Honda dealer

Address: 27990 Eucalyptus Ave, Moreno Valley, CA 92555, USA

Phone: +19514869366

Opening hours

Sunday: 9:30AM–9PM

Monday: 8:30AM–9PM

Tuesday: 8:30AM–9PM

Wednesday: 8:30AM–9PM

Thursday: 8:30AM–9PM

Friday: 8:30AM–9:30PM

Saturday: 9AM–9:30PM

Reviews

Jennifer Diaz

Aug 8, 2022

Never had a bad experience with their services. They take care of you. If you make an appointment, your experience goes by smoother. I drive an hour because I like the experience here than the Honda dealers closer to me.

Rafael Perez

Jun 11, 2022

Easily worst experience at a dealership. called 4 days in a row and left my name and phone number never received a call back, I’ve been calling at least 3 times a day and salesmen keep putting me on hold for periods longer than 20 mins. When I asked what was going on salesman replied “that’s what we do”. If I didn’t like the vehicle I purchased I would have walked out the moment they tried to sell me things I did not want. On top of all of this when I first purchased the vehicle I had my own financing and asked them not to run my credit again, they did the exact opposite and ran it 3 times. I really do not appreciate the way they run their business.

JOSIE FLORES

Jun 4, 2022

Walked in April 9 I asked them not to run my credit and they did it anyways when your trying to buy a house you take care of your credit and they didn’t listen so then I told them that they already ran my credit that they had to sell me a car that day. They told me I would have 2.99 apr they asked for a down when I didn’t want to give a down my credit score is excellent and with other purchases I have never gave a down. I have had the vehicle over 1 month no finance company payment was due I had to look for my finance they had put me with I was feed lies after lies they sold me products and have not yet installed and I’m going on 2 moths they also told me I was able to walk in to the Honda in my city to get these things done lies I’m so disappointed and I will never come back to this store worst decision of my life walking in to this place. let me add that I called to talk to manager and no answer keep being transferred never got to no one. I asked for a phone call back as of today I have not received that call 5 days away from it being 3 months.

Matt

Mar 4, 2022

I would recommend to shop elsewhere when looking for a new vehicle. My experience was as follows: I was told they weren't running my credit. I just wanted to see if we could make a deal before my credit was ran and I didn't want my credit to receive a hard inquiry. What did they do? They ran a hard inquiry. Great! Next and I'll just leave it at this... They actually tried to get me to pay $20k over MSRP. That's not a typo, 20K! 🤣🤣🤣 Good one!

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Questions & Answers

Do you offer financing?

Patrick Harrison | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Yes, we work with a variety of banks, credit unions, and other financial institutions to secure the best financing available for our customers given each person's unique circumstances.

WHAT TIME DOES THE SERVICE DEPARTMENT OPEN?

Jennifer Freeman | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Our service department is open 7am-5:30 Monday- Friday and 7am-5pm on Saturdays.

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Is there service center open on Sundays?

Cal El | Aug 24, 2019
R C | Aug 24, 2019

No.

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I have a 2019 Honda Pilot. It currently has 3000. miles on it and I have two questions: 1. Should I have it serviced now? 2. I need to install a brake controller for towing my Jayco trailer. Do you sell /install them for the Pilot?

Linda St John | Aug 24, 2019
Dyonne Nelson | Aug 24, 2019

I don't think it's necessary to have it serviced this early on, in less the service engine light is on. 2) I do not personally install brake controllers..

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What is the 2018 CRV arrival date?

Karen Bowled | Aug 24, 2018
Candace Cox | Aug 24, 2018

No it was a 2017

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If I bought my vehicle at another location could I come into your dealership and get a service done?

Sarah Jackson | Mar 26, 2022
Faisal Manzoor | Mar 26, 2022

Yes

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What are the Covid safety practices like here?

Anonymous | Aug 22, 2022
Moss Bros. Honda | Aug 23, 2021

All employees and customers are required to wear masks, shields have been installed at all sales and service desks, hand sanitizer is available throughout the dealership, and social distancing is in effect. In addition, we use sanitizing spray in all vehicles.

Do you offer shuttle service?

Patrick Harrison | Aug 23, 2021
Nick Cano | Aug 23, 2021

Moss Bros. Honda Are the best 👍 they offer shuttle service, and can help you with a rental if needed

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What is your phone number to schedule an appointment?

Lucy JoHansson | Aug 23, 2021
Moss Bros. Honda | Aug 23, 2021

You can schedule a service appointment by calling 888-406-0007 or online at https://www.mossbroshondamorenovalley.com/service-department.htm.

DO YOU HAVE FIRST TIME BUYER DISCOUNTS?

Jennifer Freeman | Aug 23, 2020
debbie kernes | Aug 23, 2020

Go in to see what the dealership deals that you can get. Honda great to own.

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Do they have special discounts for military or first respondents?

Jennifer Freeman | Aug 23, 2020
debbie kernes | Aug 23, 2020

Yes they do.

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DO YOU OFFER NON-HONDA VEHICLES?

Juan Flores | Aug 23, 2020
John Quinlan | Aug 23, 2020

There are other dealers within walking distance.

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WHAT ARE YOUR STORE HOURS?

Juan Flores | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Our Sales Department hours are Monday-Thursday 8:30am-9:00pm, Saturday 9:30am-9:30pm and Sunday 9:30am-9:00pm. Our Service and Parts Departments are open Monday-Friday 7:00am-5:30pm and Saturday from 7:00am-5:00pm but will be closed on the 4th of July. We look forward to serving you.

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Do I have to wear a face mask when coming to your dealership?

Juan Flores | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Yes, we are following CDC and State recommendations and mandates that require face coverings be worn in public places. We appreciate your understanding and cooperation.

HOW DOES AT HOME DELIVERY WORK?

Juan Flores | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

First, shop online to find the right vehicle for you, start the process by submitting a Moss Drive Direct to Driveway form. We'll contact you, answer your questions, and schedule an at-home test drive. If you like the vehicle and wish to make a purchase, we'll communicate electronically and much as possible and then deliver the vehicle to your driveway and finalize any signatures required to complete the purchase.

How do I schedule an appt with service? Can I just walk in...

Jeff Fox | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Hi Jeff, yes, you can walk in or you can give us a call at 951-486-9366 or schedule online at https://www.mossbroshondamorenovalley.com/service-department.htm.

DO YOU OFFER CPO VEHICLES?

Juan Flores | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Yes, we offer HondaTrue Certified Pre-Owned vehicles for purchase. Please view our current inventory at https://www.mossbroshondamorenovalley.com/certified-inventory/index.htm.

Where are you located exactly?

Peter Jenkins | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

We are located at 27990 Eucalyptus Ave. in Moreno Valley in the Moreno Valley Auto Mall just off the 60 freeway at Moreno Beach.

Are you open on the 4th of July?

chris heck-stark | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Yes, we will be open for business on July 4th and many major holidays for your convenience. Our hours are 9:30am-9:30pm. See you soon!

Four hours open tomorrow

Martin Flores | Aug 23, 2020
Moss Bros. Honda | Aug 23, 2020

Showroom Hours Monday9:00am - 7:00pm Tuesday9:00am - 7:00pm Wednesday9:00am - 7:00pm Thursday9:00am - 7:00pm Friday9:00am - 7:00pm Saturday9:00am - 7:00pm Sunday9:00am - 7:00pm Service Hours Monday7:00am - 5:30pm Tuesday7:00am - 5:30pm Wednesday7:00am - 5:30pm Thursday7:00am - 5:30pm Friday7:00am - 5:30pm Saturday7:00am - 5:00pm SundayClosed We look forward to serving you..

Is parts department open on Sunday?

Wendy Toops | Aug 23, 2020
KimnLee 7591 | Aug 23, 2020

No, they don't.

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Is there service center sunday

salvador rayas | Aug 23, 2020
Michele Morgan | Aug 23, 2020

No...just drop off for Monday

Is there se service center sunday?

salvador rayas | Aug 23, 2020
Randy Reynolds | Aug 23, 2020

Service centers are closed on sundays

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Can I take my ram truck for service here?

Alfred Agraz | Aug 24, 2019
Moss Bros. Honda | Aug 24, 2019

Yes, we service all makes and models. You can make an appointment at https://www.mossbroshondamorenovalley.com/service-department.htm.

What would I need to finance a car and be able to drive it home same day?

Roger Fields | Aug 24, 2019
Giggles 79 | Aug 24, 2019

Depending on your credit and income they will show you cars in the lot that you can choose from... I only had 2 choices and I loved both and my payments are low!

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I have a 2019 Pilot AWD. When tire chains are required, should I put them on the front, rear, or both sets of tires?

Bill Bromley | Aug 24, 2019
Moss Bros. Honda | Aug 24, 2019

If chains are required, add to the front tires because that is the primary traction point on AWD vehicles.

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Do you guys sale obd2 8-pin to obd2 10-pin distributor adapter for Honda Civic ex

Lagina Franklin | Aug 24, 2019
Moss Bros. Honda | Aug 24, 2019

Hi Lagina, unfortunately we don't have this part in our catalog.

What time open on Saturday

Fil Silva | Aug 24, 2019
Moss Bros. Honda | Aug 24, 2019

9am for Sales and 7am for Service. See you soon.

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When do you have 2019 Honda clarity plug in?

Phu Truong (Mimi Nguyen) | Aug 24, 2019
Moss Bros. Honda | Aug 24, 2019

Hi Phu, we should have them early 2019, please check with us in January.

price range for cr-v with all advance safety options, does it come with gps

Philip Kermott | Aug 24, 2018
luis salazar | Aug 24, 2018

Yeah , David is helpful guy, call him please! :-)

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