Creekside Alta Loma Apartments

Morgan Tosh (Tosh)

The complex needs to get their act together. When I first moved in, they took 25 DAYS to give me a key to my mailbox. This resulted in my mailbox filling up, USPS presuming my address was vacant, and them returning a month's worth of mail to sender. Important packages from my family out of state and my car title are now lost in transit due to their inaction. Furthermore, the security of the complex is very sketchy. The gates close at 5PM but it's not uncommon to see people parked in front of the gates waiting. When a resident comes home and opens the gate, the people waiting just follow them in easily. This is a huge breach in security and I believe that this negligence may have played a role in my CAR BEING STOLEN last night. I parked in the same space I always did, I'm 100% certain the doors were locked. This morning, it was gone. I have contacted police and my insurance, but the leasing office doesn't have working phones in their office, apparently. I have called several times and I am met with an automated message that says, "your call cannot be completed as dialed. please check the number and try again." I walked over to the office to let them know, but they were all locked up even though they should have been open according to the hours on the door. Again, the complex needs to clean up their act.

Erika Hernandez

Not only am I in a beautiful location but the complex and staff make it easy to call it home. Leasing consultant Vincent at Creekside had a lot of patience with me with all the questions I had. Vincent’s enthusiasm and good energy matched his professionalism and ability to make things happen for our family. Thank you! I value safety and an environment that allows myself and children to have fun and thrive . Creekside meets my expectations. The valet trash pick up as well as convenient in home washer and dryer make my life easier. It’s the little things right!? The stainless steel appliances and white cabinetry make the kitchen look so elegant. Extra safety gives me a peace of mind with the gated community. The covered parking structure is nice; I can see my car through my dining window. Almost forgot, I also have a storage cabinet in my parking space which I was able to fit all our extras. I love how family friendly it is , always seeing families enjoying the pools,BBQ, and fire pit. Between a full time job, kids, and errands, we all know what it’s like to want to be able to have some “me” time. This is why I love my private entrance with a sliding glass door to the patio from my master bedroom. The patio is covered and a huge size; I love it! Also love the fact that the on site gym is literally steps away. You also don’t have to go far to enjoy nature. Taking just a few steps and being able to see the waterfall and creek with all the trees right outside my door is awesome. The serenity of the complex is sincerely beautiful. I like the fact that we are only a few miles away from the Thoroughbred lights during Christmas and the festive created Halloween houses during October . So nice to only be 30-45 minutes away from plenty of beaches during the summer and same travel distance to the snow in the mountains during the winter . Another perk is the beautiful parks and hiking trails during the spring and fall. The parks and trails are everywhere and all well kept. A sincere thanks to Creekside staff for helping us settle in with ease and continuing to go above and beyond to meet our family’s needs.

willow

horrible experience! it was great when we had just moved in, but the bathroom always flooded etc. the management changed and was super rude, unhelping. the people upstairs constantly yelled and stomped, loudly but they did nothing about it. they do anything to get more money, using a forced 'take out the trash' system, even if you dont use it they force you to pay. dont live this until the management changes

Dorothea Winn

Creekside formerly known as Madison Park Alta Loma is a great place to live and raise a small family. The Office Staff & Management have always been very hands on and supportive over the years. Presently Vincent is the only remaining staff from the amazing team that has been here since I came 10yrs ago. He really does care about how the property appears and residents are satisfied and their safety & quality of living experience at Creekside is 1st. So far new Management Team & Professional Staff on grounds and in office gives the feel of home to our beautiful community here in The Rancho Cucamonga wilderness mountain area... Love Love Love my view of the mountains, modern amenities, security support, and beautifully maintained green life here..