The Paramount Platinum Triangle

Rafael Martinez

Ill try to make a fair review. Overall our experience has been ok, and has been a pleasant stay for two years. The good: Beautiful apartments, great finishes, maintenance is fast and effective when something breaks, beautiful kitchen, spacious rooms and bathrooms, and overall luxurious look for a great price. The bad: Some of the amenities have not been functional for a long time, the fireplace on the rooftop and by leasing office has been broken for months. TV on rooftop area and gym have never worked. There is a serious problem with parcel stealing, we get many packages stolen from our front door, furniture on the rooftop terrace was stolen so no place to seat on the table. Patio furniture in all amenities needs update, looks old and dirty. THE PARKING LOT IS A JUNK YARD. There are many cars that have been parked for years and are not functional, covered in dirt, bad words, flat tires etc.

IKE

Terrible experience with the management! I paid the application fees and they run my credit and I signed the doc and my income too ! They asked me for my bank statements and pay stubs ! I uploaded the bank statements and been trying to upload the pay stubs but it have to be downloaded as pdf which it was hard for me to get pdf from my company I get in an envelope and online too ! So I did scan for the pay stubs and the website rejected I called the leasing they told me it have to be online ! I tried a few times didn’t work ! Then I called again they said talk to your HR if it’s didn’t work we go from there ! They told me ok will do it! After 3 days they emailed me said we can’t hold the unit for you ! Common you run my credit you have my pay stubs and bank statements and I paid the application fees and sign the doc ! I we live in 2022 they don’t have a different way to verify my pay stubs! I y old them give me till tomorrow afternoon to upload it as pdf which I did ! And they didn’t contact me and didn’t answer the phone! Again Terrible experience They are not welcoming. I asked James to speak with the manager I went there to talk to the manger about my experience applying for the apartment and she didn't even invite me to her office to have a seat and discuss the matter! She talked to me when she's standing up outside I don't know how a big company like greystar hiring this managements !! Very bad experience with you guys hopefully they hire a new manger and staff more professional !

Senuri Hewageegana

The maintenance department at this place is amazing. They will respond immediately to anything which makes me feel safe and secure. They really go above and beyond for everything. Really glad to have them, definitely made our apartment feel like a home. Parking however is a nightmare.

Shaniece Gladney

Must say my experience has and continues to be one of a kind. I’ve stayed in a few apartment homes and my time thus far has been one of the BEST! & none of this would be possible without Darren!! He’s been such a great help and supportive through my move in process and even now!! I can always count on him and staff to help if I have any questions, etc. I’m so appreciative of Darren’s positive & great energy, I’d recommend anytime !!