Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Category: Jeep dealer

Address: 27810 Eucalyptus Ave, Moreno Valley, CA 92555, USA

Phone: +19513632574

Opening hours

Sunday: 9:30AM–9PM

Monday: 8:30AM–9PM

Tuesday: 8:30AM–9PM

Wednesday: 8:30AM–9PM

Thursday: 8:30AM–9PM

Friday: 8:30AM–9:30PM

Saturday: 9AM–9:30PM

Reviews

Eric Nelson

Jul 23, 2022

It was a great experience working with Erica again. I emailed her with a date and time request for an appointment for my schedule maintenance. She replied promptly with a date and time that would work. The check-in and check-out was great. Erica advised me of items that will need to be addressed on my next appointment. I look forward to working with her again. Thanks

Jaritssa Oliveira

May 2, 2022

I had an awful experience here. First of all, the prices they have listed online isn’t what the car is actually selling for. Once you walk around the lot they’ll tell you that price is for cash purchases only. They overprice their cars over 10k grand asking price and apply a “dealers discount” to bring it down. So when you’re negotiating a price they include the “dealers discount” to make it seem like they’re doing you a favor. For example, they were trying to tell me a used 2019 Toyota CHR retails for $31k-$33k but they were willing to sell it to me for $28k? pending on my trade in value.. 😂 They also put mandatory additions such as anti-theft, paint protection, etc. into every single car on the lot, which ends up costing an additional few thousand dollars. They kept asking me how they can get our business that day- how about you start by being honest people? They ended up bringing in 5 different people to “negotiate” with us. Unfortunately for them I took my business to DCH Subaru in Riverside that didn’t do any of this funny business.

Karen Barragan

Mar 27, 2022

Great experience at first with sales rep! Not with finances, called back after a week to renegotiate a new contract! Horrible experience! Should not have come and waste my families time! 7 hours waiting wasted my families whole day! It was very unprofessional, never had this happen! Who in the right mind does this! NEVER COMING BACK HERE AGAIN.

Teresa Mastrosimone

Feb 27, 2022

Went for an oil change, and within the hour my vehicle was serviced. Very fast service unlike other dealerships I've dealt with in the past. Rebecca was a friendly and communicative service advisor. I will definitely be a returning customer for my regular vehicle maintenance.

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Questions & Answers

Are you open Saturday July 4th?

chris heck-stark | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, we will be open for business on July 4th and many major holidays for your convenience. Our hours are 9:30am-9:30pm. See you soon!

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How do I schedule an appt with service? Can I just walk in...

Jeff Fox | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, you can walk in or give us a call at 951-486-9288 or go online at https://www.mossbroscjdrmorenovalley.com/service/index.htm. Have a great day!

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My name is victor Giron and My car is there since 7 am this morning it is a 2015 ram 1500 just I would like to know if is gonna be ready today

Isabel Giron | Aug 23, 2019
The Truth Hurts! | Aug 23, 2019

Cudnt tell u...i take company vehicles there and they usually hav them for a couple if not a few days...good luck....

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My car is in its deeler, it is a Jeep wrangler for repair, I am talking to request information about my car and they hang up the phone, they left messages and they do not answer me. What can I do?

Tomas Guillen | Aug 23, 2019
Ree Ree | Aug 23, 2019

Im sorry...i dont understand or speak spanish so i cant answer your question.

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What are the Covid safety practices like here?

Anonymous | Aug 22, 2022
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2021

All employees and customers are required to wear masks, shields have been installed at all sales and service desks, hand sanitizer is available throughout the dealership, and social distancing is in effect. In addition, we use sanitizing spray in all vehicles.

Can I return my leased vehicle at your dealership?

Lucy JoHansson | Aug 22, 2021
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2021

Yes, we are a Lease Return Center and will be happy to assist in this process.

Can I take a test drive with a used car?

Patrick Harrison | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, you may test drive any available vehicle on your next visit.

HOW DOES AT HOME DELIVERY WORK?

Jennifer Freeman | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

First, shop online to find the right vehicle for you, start the process by submitting a Moss Drive Direct to Driveway form. We'll contact you, answer your questions, and schedule an at-home test drive. If you like the vehicle and wish to make a purchase, we'll communicate electronically and much as possible and then deliver the vehicle to your driveway and finalize any signatures required to complete the purchase.

DO YOU HAVE FIRST TIME BUYER DISCOUNTS?

Jennifer Freeman | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

At this time we do not offer first-time buyer discounts but there may be other programs available to you. We do work with first-time buyers and would welcome the opportunity to walk you through the process. Please come in or give us a call for more information.

Do they have special discounts for military or first respondents?

Jennifer Freeman | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, the manufacturers we work with do have discounts for several types of customers including first responders, military, and those with disabilities. Learn more at https://www.dodge.com/lineup.incentives.html?app=incentives.

DO I HAVE TO SCHEDULE AN APPOINTMENT FOR A TEST DRIVE?

Juan Flores | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

No, you can visit our dealership during business hours and test drive any of our in-stock vehicles. If you prefer, you can schedule a test drive by visiting our website or giving us a call at 951-486-9288.

IS IT STREET PARKING AT YOUR DEALERSHIP?

Juan Flores | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, we have both on-site and street parking available to our customers.

Do I have to wear a face mask when coming to your dealership?

Juan Flores | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Yes, we are following CDC and State recommendations and mandates that require face coverings be worn in public places. We appreciate your understanding and cooperation.

WHAT ARE YOUR STORE HOURS?

Juan Flores | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

Our Sales Department hours are Monday-Thursday 8:30am-9:00pm, Saturday 9:30am-9:30pm and Sunday 9:30am-9:00pm. Our Service and Parts Departments are open Monday-Friday 7:00am-5:30pm and Saturday from 7:00am-5:00pm. We look forward to serving you.

Do you offer non-cdjr vehicles?

Peter Jenkins | Aug 22, 2020
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley | Aug 22, 2020

We offer a wide variety of used vehicles for purchase across all makes and models. You can view our current inventory at https://www.mossbroscjdrmorenovalley.com. You can also find many other new car brands among our family of dealerships, including Toyota, Honda, Volkswagen, and more!

I need the tool to roll down the spare tire, do you sell that tool?

Robert Brady | Aug 23, 2018
Joe Banks | Aug 23, 2018

They can order it. Just goggle the make and model of your truck with the tool name and order it yourself.

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If a person pass away and was the owner of the lease how do you tell the deal ship that that person has pass away and to have there name taking off of the car

Nita Orr | Aug 23, 2018
Casper Davis | Aug 23, 2018

Call finance company and have proof of death certificate or the equivalent

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