LACERA

Category: Association or organization

Address: 300 N Lake Ave, Pasadena, CA 91101, USA

Phone: +16265646132

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: Closed

Reviews

Kingston Eubanks

May 4, 2022

The time to wait to verify recent of documents or get documents is. Too long for a retirement question it is too important. Very sad. Murline Holmes post

Alma Basaldua

Jan 4, 2022

Very bad service, I'm waiting so far, 1 hr :10 min. & still no answer, I think, they should get more workers, or do what other companies do, they call you, if you say, I want a call back, but I don't know how much longer I'll be waiting, very bad service, disappointed in this company, & we suppose to rely in this company for our retirement needs.

Martina Travis

Mar 17, 2020

FOR YOUR WEB SITE! i have been trying to access my Lacera for two days. I have been locked out for two days. I tried to reset my password but was not allowed to do so. I called and stayed on the phone for 20 minutes only to be told my call could not be answered. Nor was there a selection for technical issues. I am so glad that your website services do not reflect your retirement services

Steven C

Oct 29, 2019

I have been retired (disability) safety member since 2004. My ex-wife was and is not a LACERA member. HOWEVER, LACERA treats her with the "Red Carpet" hello and I legally end up having to provide for her over 60% of my retirement! LACERA Never...I mean NEVER helped me gain some insight and to understand how divorce impacts a person. I scheduled three separate 1:1 meetings on Saturdays to learn and get info. TOTAL WASTE OF TIME. NOW I have a Court Order signed by a Judge ordering them to pay me Retroactive Retirement PARTIAL Payments for 8 months! They will NOT DO THAT! So I am broke, sold just about everything to survive. And Now I have to hire an Attorney? For MY MONEY! LACERA is not doing me any favors...OK? And they did NOT prepare me adequately by informing me of the possible outcomes on my retirement. My Ex-Wife's Attorney sure as hell Knew!

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Questions & Answers

Can I get retirement estimates over the phone?

Michael O'Shea | Aug 23, 2018
Mauricio Perez | Aug 23, 2019

Can I get retirement over the phone

Just wondering if LACERA MEMBERS have the ability to buy discount tickets for Disneyland and Knotts Berry?

Julie Lenahan | Aug 23, 2018
Sylvia Rodriguez | Aug 23, 2019

The "discounts" are usually equal to the promotional items though

Read More

It is my understanding that LACERA purchased a hotel in Kauai, Hawaii. Do County Employees get a discount if they make reservations at this facility?

John Ortega | Aug 22, 2020
Mel Hokanson | Nov 25, 2021

Hello, I would intrested in going to the hotel in Kauai, Hawaii. can I take my family? How do I get the discount? Melvin Hokanson # 124270

I am no longer employed thru county can I get my benefits paid to me?

Renee Gascone | Aug 23, 2018
Sofia Alvarez | Aug 23, 2019

Im not employed by the county can i get Any benefits

Retirement pay day?

Martha Owens | Aug 23, 2018
Editha Banaga | Aug 23, 2019

Fax no of LACERA

If I worked outside the county and have all credit for social security can I collect my full social security check and my county retirement?

Roberto Garcia | Aug 22, 2021
Robert Kieft | Aug 22, 2021

That's a question only Social Security Administration can answer. They've got your records and I was not in Personnel or Auditor-Controller. Wish I could help.

How can I get a Copy of my Award Letter?

Johnny Sharp- EEE | May 24, 2022
Ani Mazmanyan | May 24, 2022

The easiest way will be by going on the website lacera.com, signing in to MyLACERA portal and checking under the Payments tab

1/28/22 Have the W2 forms already been mailed out? if not, When will they be mailed? How can I get a replacement if needed?

esther edber | Feb 23, 2022
Nutbuster “Latinabooty26” A | Feb 23, 2022

Give them a call

When will lacera send IRS & Stste Tax Forms co

VERNON HICKS | Jan 24, 2022
Nutbuster “Latinabooty26” A | Jan 24, 2022

Give them a call. They close at 5:30pm

What is the fax number to fax the Medicare part b verification form to

Lyshawn Sparrow | Jan 24, 2022
Nutbuster “Latinabooty26” A | Jan 24, 2022

You can call them directly. If you receive a monthly pension, it's usually located on the statements and/or newsletters.

Does LaCera have a monthly statement or just anually?

Jamie Marenco | Aug 22, 2021
Neddy Acevedo | Aug 22, 2021

Monthly

Can you change beneficiaries at anytime?

Michael Davis | Aug 22, 2021
Jean Barefield | May 24, 2022

Yes.

Does Lacera works together with CalPers?

margaret joseph | Aug 22, 2021
Robert Kieft | Aug 22, 2021

Never been involved in that. Sorry Can't answer that

Can I change the percentage of the beneficiary after I retired?

Melba Garcia | Aug 22, 2021
Jean Barefield | May 24, 2022

Yes. Statements are sent out every year and you can make any changes you desire.

Can I get a loan from my retirement

Lorena Ayala | Aug 22, 2020
Humberto Arredondo | Aug 22, 2020

If you have a Horizon account, as an L A County employee, you can you can borrow from your account.

I've been told LACERA has hotel accommodations in the Hawaiian islands at great discounted prices. How/where do I get more info to take advantage of that benefit?

j a wilson | Aug 23, 2019
Loisss Noyb | Aug 23, 2019

yes they do

When are the 2017 1099 mailed

Terry Kendrick | Aug 23, 2018
Gerri Bell | Aug 23, 2018

1/31

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