Buffalo's Best Opticians

Sharleen Knop

I've been receiving my glasses here for several years. The doctor is though and always nice. Only problem is they haven't always called me when my glasses were ready and I was waiting for the phone call.

Alicia Matuszewski

So, in July of 2020 I paid $300+ for a pair of glasses(I actually got 2 pairs and paid a little over $700 for both but I’m only discussing the one pair). When I bought them, Aaron stated I’d have a 1 year warranty on BOTH pairs. In November of 2020, I fell down the stairs and the lenses in my glasses popped out(the frame didn’t have wire on the bottom, just the top). When I took them in to have the same lenses put back into place, I was informed by the receptionist that it would cost $189 to have the lenses put back in. Insanity. I ended up taking them to Walmart, where I’m not a patient, and they fixed them FOR FREE.

Kelly Timm

I'm only giving one star because the optometrist is usually very nice. But for some reason every single time I walk in the one receptionist is so rude. I ask to not go back but only look at the frames from be hind the counter. Not understanding me o get a no. Then I use my phone to zoom in, because I can't see well... hence why I need glasses lol. And she yells at me to not take pictures. I reassure I was just using the phone to see the frames better. Attitude is horrendous. Nice frames. Just wow.

Christina Baltes

I got the eye exam, it's was performed like an amature. They did not have a very good selection of glasses. I ended up picking exactly the same pair I had already. They had to make my lenses fit and they had to order my contacts. It has now been four months and despite multiple phone calls still no glasses or contacts. The ones I have I got from them last year and are being held together with bread ties. I guess that goes to show the quality of there products because I very rarely wear them because I have the contacts too. Also the doctor is only there like once a week.