The Grove Luxury Apartments

yotta flop

This apartment complex is the definition of slum. They treat the tenants like prisoners despite the rent and services being very expensive for what they offer. The “show” or “example” apartments are totally deceptive. The units that you can actually rent are in really poor condition. They cut every possible corner when it comes to fixing or updating these units. Trash is a huge problem here. They do not have adequate dumpsters so the trash ends up everywhere. They also tow tenants cars and visitors cars with no warning or verification. They keep all license plates of tenants on file but Ace towing will tow cars without confirming everything because they are “contracted” by the grove. According to them they tow tons of cars. Very predatory behavior. The grove apartment complex should be forced into bankruptcy or shut down by the law. They have inhumane living conditions and most likely treat their employees as bad as their tenants. This apartment complex is a stain on Petaluma and I implore you to only rent as an absolute last resort. They are a HORRIBLE company and are ruled by corporate greed and they prey on the poor/underprivileged. I sincerely hope you don’t end up renting from the grove for your own good. Any 5 star review you see here or on yelp is 99% fake. Good luck and I hope the grove and its owners ROT.

Kennah Campion

This complex is an absolute disaster and disappointment. I assume they change their name so frequently due to the immense complaints and hopefully lawsuits that come through. I am regrettably a resident here and in the last 2 months have been towed twice over night and without warning at the consequence of being given improper permits and instruction. I have been misinformed by property management multiple times. Aside from that, the infrastructure of the apartment buildings are of the poorest quality and their amenities are constantly made unavailable because after however long they’ve been around they still can’t figure out how to come up with an adequate security strategy. They are unorganized and the most unhelpful, cold, robotic service on every sector- most of all the highest sector, JRK Holding. They don’t respond to emails or answer their phones. When I finally reached a person at headquarters, I got hung up on after very calmly asking if there was anyone I could talk to. Not to mention, they don’t even have a voicemail setup. This complex treats their tenants like business transactions more so than actual people. My boyfriend and I have been treated very poorly and we are counting down the days that our lease is up. I would rather live in a van than this disgraceful excuse for an apartment complex.

Jonathan Fenwick

I moved in about a month ago (early 2022), and the experience has been great so far! It was a cross country move, but Lily from the Grove made it easy and clearly laid out the steps I’d need to get approved and eventually move in. She was very helpful every step of the way, and the kindness and understanding has only continued now that I am fully moved in. The property itself is gorgeous as well. It is super pet friendly and well maintained (they are currently upgrading many of the units with new exteriors). The neighborhood is overall very quiet and clean.

Dolce Cabanna

I don’t know who wrote the review about Lily. But it has brought to my attention that it is not true. Lily is the rudest employee I have ever encountered at Vineyard Luxury Apartments. She has no work ethics. She was very sloppy and unorganized. 100% unhelpful. I feel bad for her fellow colleagues. But over all, great apartments! Very cool and friendly neighbors. Nice dog park, big heated pool & hot tub. Very fun!