Atria Tamalpais Creek

Victoria Verhey

I can't say enough about how incredible Atria Tamalpais Creek is. From the moment we met the Director, health care professionals and extend staff we knew that our loved one was in the best hands possible. We brought our loved one to this wonderful place shortly before the pandemic lockdown last March. The thought that we had just made this major transition, and now would not be able to visit our loved one would have been unbearable, yet the staff at Atria Tamalpias had a plan that consistently kept us updated on everything they were doing to keep all the residents engaged and safe, and kept family members aware of every new possibility of socially distanced visits with our loved ones. All calls of concerned were returned and addressed quickly. Corrine, Jocelyn, Wendy and the entire staff are angles from heaven, treating my most treasured family member as one of there own. During the many video, window and patio visits I have had with my loved one, I have come to learn from her directly about the sensitive, patient and loving care she has and continues to receive. I can not express enough the deep gratitude and appreciation I have for this truly resident and family focused environment. It is a very special place with very special people. Thank you to everyone at Atria Tamalpias Creek.

Daniel Little

The facility is very nice and the staff is friendly. However, they are not prepared or trained to give adequate care to dementia patients. My mother has been a resident in the "life guidance" unit or what is more commonly called memory care. She is a dementia patient. Atria claims to be prepared to provide care for dementia and Alzheimer patients. However, a hallmark of the disease is combativeness, including refusing to receive medical care or take showers. A quick search of dementia will show this is common behavior. When we placed her in Atria and were asked for over $7k per month they said they understand the disease and were trained to provide care. At best, only some staff seem able to handle clients that are challenging. Several residents in the same unit as my mother were asked to move out or were relocated by family. We relocated our mother too because staff, on two occasions, had the fire dept. come take her to the hospital when she yelled at them refusing to get out of bed or when she was asked to take a shower. We have learned from local medical staff that they frequently send clients to the hospital when they are challenging. Finally, staff turn over has been tremendous. In particular, the manager of the life guidance unit has changed three times in 1.5 years with several months without a manager at all.

Mike Mejia

Tamalpais Creek is a wonderful community. I have been there a few times this past year and its active and has everyone is very polite. The community has a great food program and a bistro that has sandwiches and soup. The staff has worked there for many years and they take care of the residents well. The driver is great and takes everyone to anyplace they need to go. He is always dressed professionally. The staff that works in memory care are so helpful to the residents and so are the staff that work in the dining room. I highly recommend.

Mark Garcia

I have been working at Atria Tamalpais Creek for almost 3 years now and needless to say the experience has been quite wonderful. The staff is cooperative and efficient and the residents are quite entertaining and enjoyable to see each time I come into work. I owe Atria a lot when it comes to my increased sense of customer services that I will no doubt carry with me in any future endeavors I might be apart of, so for that I say thank you. #AtriaAllDayEveryday