Hot Spring Spas of San Jose

Lynn Tilman

From the sales representative to the delivery men and customer service getting the spa was a positive experience all the way around. They were courteous, professional, and were knowledgeable about their products as they were able to answer questions with detailed information. The lead delivery man explained the start up process in easy to understand terms, and helped to make sure the spa was situated as we requested. He even helped me make sure I could open/close the cover. Customer service has been assisting throughout the whole process with scheduling and any and all questions that we have had. Thank you for the great experience!

Doug Merk

After searching the South Bay dealers for a spa we found Hot Springs Spa in San Jose the one to purchase a spa from. The staff was very informative and helpful. No pressure sale was nice. We currently enjoy our spa 3 or so times a week and the wonder it does for our back muscles is just incredible thanks again hot spring spas.

Stephen Bass

From start to finish, they did exactly what they said they would do, on time and at budget. To say that “everyone was great” is really an understatement. From ordering, to delivery and follow up -they were absolutely perfect. I could not be more pleased and the spa is super nice. I could not have been happier with both the product quality and sales experience.

Ruth Lodge

Had an appointment at 11 am to look at hot tubs. Arrived on time and the clerk was on the phone. She didn’t make eye contact or signal to us she would be right with us. After looking at all the hot tubs available and still not having an acknowledgment, we decided the customer service was not something we wanted while spending approximately $10,000.Thank you for bringing this to our attention. We are sorry that you didn't receive the type of customer service that is normally provided. We will address this with our team.