DNA Motoring Inc

Category: Racing car parts store

Address: 801 Sentous Ave, City of Industry, CA 91748, USA

Phone: +16269658898

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: Closed

Reviews

R Perez

Jul 22, 2022

Customer Service is FANTASTIC and the people I had a chance to speak to while I visited had a very, very good ATTITUDE. I'd like to work there. Great job keep up the great work.

Tammy Kittle

Feb 14, 2022

I placed an order and made a mistake on it. Now I can't get through to anyone. I have been on hold forever. But if I select that I am making a new purchase, I get through immediately then get transferred to be put on hold again. Poor customer service!!!!

Michael K. Shields

Dec 11, 2021

This company completely ghosted me after I complained that the mounting bracket cracked while driving on a family vacation (see photos). All I asked them for was a replacement on both brackets. One cracked and the other bent from supporting the entire weight of brush guard. It’s impossible to reach them by phone. When email contact was finally made, they demanded receipt. I found my receipt and sent to them all documentation of sale and photos. They broke off all communication. I made it a point to resend the email numerous times. NOTHING. THEY VANISHED. Questionable quality and horrible customer service. This company does not stand behind their products. BEWARE of PRODUCT.

April Powers

Jun 23, 2021

My son who is 15 worked hard to get enuff money to purchase headlights from this company. The headlights came in and they are know where even close to the correct size. I’ve emailed them 9 times for a return. They will not message me back at all. Very poor customer service.

Thanks! Your review is awaiting moderation.

Questions & Answers

ARE YOU OPEN TO THE PUBLIC

FILIBERTO CARRILLO | Aug 23, 2019
C Sixtos | Aug 23, 2019

DNA motoring is not open to the public. In-house sales are reserved for wholesale customers only. Any retail orders need to be placed online and will ship directly to the customer.

Read More

I ordered the wrong part. How can I ship it back?

Carol Campagnone | Aug 23, 2018
C Crowe | Aug 23, 2018

Dustin is correct. Unfortunately they are a poor company and no way to communicate with them. From experience even purchases through Amazon can't be returned. I'm sorry.

Read More

When will be open?

Thomas Peters | Aug 22, 2020
C Sixtos | Aug 22, 2020

DNA is open at 9am PST Monday through Friday but only for wholesale customers. DNA does not process retail sales, nor can retail customers pick up orders. All retail orders must be purchased online and will ship directly to the customer.

How do I get a replacement tow mirror driver cap bottom

Hunter King | Aug 23, 2019
C Sixtos | Aug 23, 2019

This piece is not sold separately. Search the part number on eBay to see if they are selling the mirror separately so that you don't have to buy a complete set. At the end of the part number put the letter L for left side as it seems you need the driver side.

i have recently purchased your led headlamp, it was a defect! now i can't seem to get ahold of you guys?.... how can i get in contact with you guys to get the merchandise replaced???? NO ONE PICKS UP THE PHONE!!!!!! You guys even working?

samuel yun | Aug 23, 2019
MA CRO | Aug 23, 2019

If you got the item from Amazon contact them through Amazon, if you got the item through eBay contact them through eBay that's truly would be the best way to get ahold of them. Or email them. They are a HUGE company and the last time I was at their location they were hiring staff as they were very short staffed

How do I go about returning an item that will not fit my application? I am an elderly person and do not understand how to accomplish this. Please let me know. Thank You Robert Ener

Sharon Ener | Aug 23, 2019
Mark Bauer | Aug 23, 2019

Are you in Southern California ?

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places