PostalAnnex

Category: Shipping company

Address: 23679 Calabasas Rd, Calabasas, CA 91302, USA

Phone: +18185911097

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–4PM

Reviews

Cori

Apr 12, 2022

Owner Rabi is extremely rude. He is not in the customer service business of helping customers. Why is his business still open?

r k

Sep 8, 2021

After speaking with the United States inspection Services, I have filed a formal complaint. Ravi said he will close my box even though I paid him in far in advance and he will not give any refunds on months not used. The owner will not bend at all if you leave your package there over 5 days..he will charge $35-$50 or more. He said that he wouldn’t charge on small boxes… he lied. I told the owner that I am moving, so you would think he would be a little lenient. Moreover, I have been there for over 20 years. Prior to him taking over the store, customer service was excellent.

Anthony Alizondo

Aug 15, 2020

I have not received any mail for over 3 months. I keep getting other people’s mail in my box. I’ve complained to the manager several times and he completely disregarded my complaint. I believe the store is renting my box to other people because when I check my mail box I see other people’s mail with my mailbox number. Also the store may be throwing my mail away. I have no proof but there is no way that I don’t get mails.

Amir Mehran

Mar 26, 2019

Have been a customer for 7 or 8 years. Never any issues. Staff turnover is high but the owners have always been helpful and accommodating. It’s got better since they’ve stopped being UPS Store. More options. Good music too 24/7.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex | Aug 22, 2020
PostalAnnex | Aug 22, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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