El Pollo Loco

ReneC

Stopped by for the new Birria tacos, which are 5.79 per taco, but I bought 3. Get home open the tacos to find scorched tacos not even edible? I know that they are not served that way had them at another El pollo loco and they we great. So I tried to call to complain, guess what no one answered the phone? Must get too many complaints.

Pablo Excobar

Needs new management rude people stingy with meat. They need to be checked for mental illness. Didn't waste my time going back They need to choking each other chicken

Liz M Garcia

Horrible service and management, if I could zero stars. I did an online order, and they put my al carte chicken breast with one of my meals and the chicken. Was burned, mostly bones and small, than I called ahead to add salsa avocado and an extra bag, it wasn't in there, thank God I checked before the girl left. (Curbside) also tried calling 8x and no answer, finally someone answers, young female manager and doesn't apologize at all, doesn't tell me anything but that I can come in an exchange the chicken, Im don't live in the area I was going to another job for the day and picked up there. This is the worse service ever, worse customer service from a manager. When I ask to when the GM would be in she said she didn't know.

Happily ever Jocelyn

I was enjoying my quesadilla and then this popped out 😭 I tried calling and no answer. This Is very disgusting 🤢 I couldn’t even go back because I was already at work