Dunkin'

nash simcov

I used the drive through few times and must say-This place is full of surprises. Can be fast processing and running smooth but the speed comes with a price. Orders are frequently messed up or you get a bagel that is nasty looking or cut awkwardly. Sometimes the order is delayed, and they ask you at pick up window what did you order? The person who takes the order needs better communication and listening skills, and the orders are not accurate. Not exactly sure if the person who takes or makes the orders don’t pay attention to details, but it is probably both. Now, be prepared, if you order “light cream cheese” -you’ll get regular. If you order “donuts with sprinkles” -you’ll get a donut with no sprinkles or wrong donut. Ordering has browns-and got this greasy semi burned little pieces…Not to mention that the person who takes the order doesn’t tell you the price,so you may be shocked with a price, considering they rise the prices constantly. Expecting the receipt? You definitely won’t get it!

Mads Kyle

I don’t understand the point of having a Dunkin next to a popular train station if the Dunkin is not going to work quickly and with the train stops in mind. I woke up early (with this Dunkin’s slowness in mind) just to make sure I had an extra 15-20 minutes before my train to get my coffee. I waited that ENTIRE time in line. If I had waited any longer I would’ve missed my twin. I’ve never had service so poor at a Dunkin in my life. This is ridiculous.

Gene Ellis

Drive thru guy literally misses part of our order and then tells us we can’t order another coffee.

Megan Tracy

Ok, I've never been to this Dunkin before and boy am I glad that I went. I ordered a small strawberry refresher ... Delicious! And since it was later in the day, I asked if the donuts were hard, she stated that she didn't think so. When I got to the window she told me that she wanted to make sure that I was satisfied so she gave me a donut to see if it was good. Well, they were so I bought a dozen more!! They was some of the best customer service. Even when she first greeted me, you could hear the smile in her voice. The food, beverages and associates were great!! Come on out and check them out!