Dunkin'

Category: Coffee shop in Arlington Heights, Illinois

Address: 1010 E Rand Rd, Arlington Heights, IL 60004, USA

Phone: +18475770506

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

Alex Senyuk

Jan 22, 2022

Terrible service, they sure make you wait at this location. Placed an on-the-go order five minutes prior arrival but had to wait at least another five minutes to get my order. Staff is not polite and customers who placed their orders in person after mine get served immediately. I’ll be avoiding this location.

BGTyrant2K

Jan 21, 2022

Drove by at 9:03pm hoping to get donuts as it’s listed to close at 9:30 on the location, and saw that the lights were off and employee was getting into his white Acura MDX SUV smoking as he is leaving. He drove off in his car at 9:05. Closed approximately 30 minutes earlier than should have been. This worker should be fired and not paid for the free hour he took off.

Alexey Kozinets

Nov 9, 2021

Was trying to buy 3 different donuts and coffee via drive through. Was told that they don’t have one of the types of donut. I said its fine, took was was given and parked. On the receipt i found that i was charged for 3 donuts and was given 10% senior discount. Something tricky i thought and decided to go back and talk to manager. Guess what? Same guy said he is the manager and was very rude. I asked for a refund and got it. He also took that receipt where i had a senior discount. So, just don’t deal with people who do not respect other people and their job. I am not going back there.

Dana

Aug 19, 2021

I have been going to this location for awhile. The coffee is pretty much water compared to other Dunkin’s. Staff doesn’t know what they are doing and they can be very rude at times. I use the app to pay and they randomly stopped allowing me to use the deals/offers on the app. They charge full price and don’t allow me to use the app other than to pay.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Jan 4, 2021
Brenda Walsh | Jan 5, 2021

No inside seating and mask are worn!

Do you sell any gluten free donuts?

kathleen Kerman | Jul 4, 2019
Eric Nuernberg | Jul 5, 2019

I would recommend calling the one near you but I have never seen any

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