Urban Air Trampoline and Adventure Park

Category: Amusement park

Address: 1955 Glacier Park Ave, Naperville, IL 60540, USA

Phone: +13314728799

Opening hours

Sunday: 12–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

craig hieser

Jul 30, 2022

Decent place for younger kids (12) and young. At least I think so. My son and his friend enjoyed the day. We got the platinum ticket so they could do all the attractions as many times as they wanted. Tickets we $45 each including taxes, not cheap but you could spend the whole day there. We spent about 4 hours there and by that time they were ready to go.

Gillianne Murdock

Feb 17, 2022

We got a membership for the kids here back in Nov 2021. We weren't thrilled at first. But they got new management last month and it is a night and day difference. The new management is seeking to improve how everything is ran. The cafe is actually open and fully stocked. It's a lot cleaner. And the music levels are quieter. The fact that management is on the floor with the staff is also a HUGE difference. They're out and helping and talking to customers trying to make sure that we're happy. Ultimately, I'm glad we got the membership even if it started off a bit rocky!

Imad Ajarmeh

Nov 25, 2021

Worst attraction place ever. We went to this place at time when kids were off school and it was late afternoon which means this should be a busy time for them. Yet, most of the attractions were closed and when you ask why/when, all you hear is “we do not have enough staff”. Seriously??? They don't tell you this at the cashier when they have you pay full tickets for stuff your kids will not be able to play. Also almost all employees have no experience and no one seem to know anything. This is the first and last time we visit this place. I do not recommend.

sridevi manoharan

Nov 13, 2021

We had high expectations for this place, went to checkout the place for having a birthday party but was highly disappointed. We went on a Saturday - not much staffs, poorly coordinated, had to wait for nearly 45 mins for a very dry pizza and watery coke. The staff did not have much training and was outnumbered because of the crowd. Some attractions were closed and the staff did not even check if people had wristbands to admit into the basic attraction. No one cared about the no shoes or 52'' max height. Party tables were last minute arrangements, they even moved the regular customer tables to accompany event/party arrangements.

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Questions & Answers

Great customer service and workers

Ania Johnson | Dec 5, 2020
Reynaldo Rosales | Dec 6, 2020

👌

My grandchildren have a membership at the Urban Air in Orland Park. If they are visiting me in Naperville can they use their membership at your location?

Sherry Sohn | Jul 3, 2020
Arun Kumar Padmanaban | Jul 4, 2020

It is usually valid only for the center purchased for. Please check the membership card if they specify otherwise. To be sure for 100%, as suggested by Sherry please call the Naperville center.

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is this a good place for teens?

GI_Matt | Jul 3, 2020
Jamie Rudder | Jul 4, 2020

Jacob has it right as far as i could tell from the one visit we had, most were under 14. Although I'm not too sure why still some pretty cool stuff there for any age. 😃

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Do you need a reservation or can you just how up

Lynn Morgan | Jul 3, 2020
Alison Jones | Jul 4, 2020

You can just show up.

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How much they charge for children

Octavio Barrios | Jul 3, 2020
Cecilia Navata | Jul 4, 2020

There are different packages giving access to different areas. Look for different prices on the website.

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