AFC Urgent Care Chula Vista

Devon Cahill

This establishment is a joke. I was seen here under the mission act for the VA. Almost 2 years later I am getting a call that I’m going into collections for an unpaid balance because the provider is worthless and didn’t call in the authorization code for the VA to make payment to them. I’ve been to so many urgent cares using the mission act thru the VA and I have never had to deal with something like this. Do yourself a favor and Steer clear of this place.

Vanessa Sanchez

My anesthesia didn’t work and and they kept going with the procedure. It was draining of a cyst, the doctor didn’t offer more anesthesia- she only offered to stop for a moment for me to get a “breather”. I was in obvious pain, I was yelling at points and crying uncontrollably. I have about 30 tattoos, I’ve never cried for any of them, I don’t have a low pain tolerance and when the Dr was done, she’s trying to tell me what the next steps are while I’m still crying uncontrollably- obviously didn’t care about my actual state or whether or not I’d process what she’s saying, which I didn’t. My discharge papers didn’t include one of the medicines she prescribed so when I showed up to the pharmacy, I was only expecting one and there was two. The medical assistants were lovely and although the Dr at the beginning was friendly, when it came to my state of pain- they didn’t seem to care much

BeLoved Pet Sitting

Worthless company stops seeing people as early as 7:25 even though they're open until 8pm. "We're full" is not a valid excuse. Hire more doctors. **UPDATE Went back the next morning at 7:20am to be seen by a doctor when they opened at 8am. I was the second one in line to be seen. Soon after they opened their doors there was a 3 hour wait. I got 2.5 minutes with your Dr. who prescribed me steroids. Went home in excruciating 10/10 pain because I thought there was nothing else to be done. Your doctor made it sound like it wasn't serious. Had to go to the ER first thing the next morning. Guess what! A fully herniated disk out of my spine was the problem all along. Had your Dr given me the time of day or told me to go to the ER like she should have I may not have needed a trip to Coronado Hospital ER for an MRI and then an ambulance ride to Sharp Memorial. I just got out of the hospital after 5 days on opioids and a steroid epidural. Your doctor told me take some ibuprofen and Tylenol. Your facility is a joke. Shame on your attention to patient care. You failed me hard. I suffered for 48 extra hours because of you.

Clarisa Legaspi

I visited AFC Urgent Care Bonita because I was experiencing mild-moderate chest pain and breathing discomfort. The check-in process was very easy. The waiting area was set up following COVID-19 safety guidelines so a few patients opted to wait outside or in their cars since the seats were limited. There were probably five patients ahead of me so my total wait time after checking in was a little less than a hour, which I find reasonable for a walk-in facility. The staff are all very professional and friendly. The FNP (S******n) who examined me was extremely empathetic and showed genuine concern in my symptoms while maintaining a positive mindset which instantly gave me peace of mind. I was prescribed a new inhaler and picked it up at the Ride-Aid across the parking lot right after my appointment. Overall a great experience if you are willing to be patient before you are seen. I can tell the team work as efficiently as they can to see as many patients as possible.