Bayshire Carlsbad

Jennifer Box-Kicinski

My grandma is there for rehab. She fractured her neck. The staff there is very helpful, graceful and understanding. Sharlene ( I apologize if I spelled her name wrong) was coming in and checking in all of the time. She really made sure my grandma was taken good care of. I appreciate them all but I really wanted to point her out because she is one if the best helpers (not sure what the job title is) I've seen in places like this. The nurse and doctor also were really nice, understanding and a big help as well. Thank you to all the staff there for taking care of our loved ones when they really need it.

Elena Rodriguez

I did a shift here last week and let me tell you, their is a reason why this place was rated 5 stars. It is clean, organized, and the staff was kind and respectful. They remodeled and repainted the entire Health center, it looks amazing. I was really impressed. As a cna of 10 years, I've seen a lot of facilities in my days, and this place is at the top of the list, right next to Carlsbad By the Sea and Silverado. I would definitely recommend this place to a loved one.

Hriday Saikia

Find another facility. Visitors are not safe here and more importantly neither are residents. If you go, record as much as you can and take photos and video. I've watched as staff ignore their patients and rely on anyone who visits them to do their jobs for them (they will even text visitors and ask them to come do their jobs for them) and then call the police to enter UNMASKED and UNVACCINATED to abruptly force the visitors out without any warning, obviously causing their resident huge distress and confusion on top of putting everyone's health and safety at risk (and further dishonoring their profession). Not every person who works here is totally without integrity, which only makes the problem worse as the good ones can create a false sense of safety and trustworthiness that any one of the rest will then punish their resident for. You'll be ignored or promised you're okay, then whammied out of nowhere. This is true for visitors, even worse that it's so for patients; heck, even the staff have never had anything but horror stories about one another or working there.

Edna Lemm

I would like to recommend this assisted living facility to anyone who is looking for a safe, clean and caring place . We moved both my parents into Brookdale Carlsbad in 2015, after touring several facilities in the area. After our first visit with Deanna Meier (who was so great and easy to talk to), we were impressed with the caring staff, great food, and warm feeling of community. I can easily say my parents’ life changed for the better after they moved in.They began right away eating three meals in the dining room and making friends. Everyone at Brookdale was so helpful in getting them settled and involved, with the right balance of attention while still allowing them to have autonomy. My mom was 92 and my dad 87. My husband and I live in Montana so we were especially worried about the care they would receive. The staff kept in constant contact with us about their medication, activities, and health concerns. We visited my folks several times as did other family members. We were all treated with kindness and courtesy. Overall, the care we witnessed for my folks and other residents was good. Sasha Hightower, the director was always available for us and called us directly on several occasions regarding questions we had or suggestions on ways to make my mom and dad more comfortable. After several months there my dad was moved to the memory care unit, so that they could assist him more and keep a closer watch on him. The staff made this transition as easy as possible for my dad. Ana Briones, the memory care Manager was especially helpful to us and made such a great effort to keep my dad happy and comfortable, which was not always easy. My dad passed away in Jan.2017, and the staff once again was so helpful in his last days, (even checking on him at the hospital). My mom enjoyed several activities at the home. She also got her hair done weekly in the on site salon, and loved to visit with the office staff. She enjoyed the daily snacks and treating guests to a meal in the dinning room.We were able to coordinate a birthday party for her 94th birthday a week after my dad died, and the kitchen and wait staff took special care to make it a wonderful celebration. My mom passed away in June of 2017. Because we had hospice in place (she had had a series of strokes 5 weeks earlier, ), she was able to pass away peacefully in her room. The nursing staff and aides were so sweet with her and helpful to us during the week she was dying. We also had caregivers for my mom from Golden Care in Carlsbad who came in two or three times a week during her entire time at Brookdale to help my mom with correspondence and small tasks, and just to be a friend and companion. I feel like this was a key ingredient in helping her to thrive at Brookdale, and would highly recommend this company. They were able to provide the “extra” companionship my mom needed. The staff at Brookdale was great, from Michael the Driver, Oula the Activities Director, Sasha the Director, to Henry in the dining room, and Ivy in Nursing, to Doris at the front desk, as well as all the other great aides, med techs and office staff that work there, and I feel like there is real concern from the top down to make all of the residents feel at home, and to work hard to ensure that they are well cared for. While there were some things that fell between the cracks here and there with communication, and we had some issues with my mom’s care in skilled nursing there, we know that overall Brookdale was a good fit for my parents and we are so thankful that they got to spend their last years in such a nice facility with people who cared for them in such a loving and kind way.