McDonald's

Erica Gonzalez

Went thru drive thru and there was no wait time to order. once we paid we drove up and we didn’t get greeted a girl came up to the window and just handed me our drinks yet still no communication. Not a a hi, not a confirmation as to what drinks were handed to us. Our food wasn’t ready we had to pull over and wait. After 10 mins of waiting we got our food, I repeated my order to the woman who brought it out. Yet we were missing one item. Customer service is very poor, crew looks like they don’t even want to be there and they are uncoordinated when it comes to what number parking space they should send customers to.

Darcelle Parks

I'M NOT LOVIN' IT!!!!!!!!!!! Save your time and money unless you just have both to waste!! Normally go the drive thru when I do go to this McDonalds for some reason 8/06/2022 @ 5:15pm . I actually went into the location and ordered at the counter. Once order was placed. I stepped to the side and noticed an female employee texting / tapping on her cell phone with no gloves on by a food work station. Awaiting my order which finally came. I'm under the assumption that my food will be cooked to perfection and HOT! I was SOOOOOOO Disappointed mostly due to the time I waited for the order. Once I left and got into my car to go back to work which is 5 mins away. I realized and noticed the 🍟 we're stone cold, rubbery, chewy, & LIMP! The Fries were turned over in the container. Not standing up crisp and or just made at all. The Fillet O Fish was nothing special either. The $$ paid out for a #6 meal it was definitely not 🚫 worth it! I understand why I do not really eat fast food anymore but I did have a craving for this meal and Mc Donalds did NOT COME THRU! If you are not going to make & or prepare fresh fries for your customers please stop false advertising that you do. This store proves it!! The customer service was whatever & needs some serious help. The Kiosk and Mc Donalds APP are a deterrent so they don't have to deal with their customers on a regular basis. Also you have to ask for add'l condiments if you want or need. The counter staff called my order # out dropped the bag and went to the back. I actually had to wait for someone to come back up to front just to ask for ketchup for the jacked up fries that I didn't know were cold plus salt & pepper. There is a sign that has the mgmt company name & phone number listed for comments / suggestions. I have sent an email to Schulz MGMT but have not heard back from them or anyone. Please do not try and call this location since no one answers the phone there's an answering machine that's states they can not take calls. I do not want anything for FREE from Mc Donalds!! This location need to tighten their professional game UP to a higher level. McDonalds has been in business too long to claim they have the best Fries and they do not! Also not sure about the drive thru but there was one person behind me in store meaning I don't think they were very busy at this time. Called & Left message for the MIKE ORTIZ 2 days in a row with no response.

Jeff Buchanan

Fast and accurate service. They got our order out pretty quickly considering the crunch time they were experiencing. I counted 18 cars in the drive through and 13 customers in the lobby with 2 cars waiting in online parking spots. Clean restaurant and facilities.

lets See

The dine in closed before 9:30. Had to go drive thru and got stuck 35 min to order. Very slow process they should hire more. I wish I went in n out It would be faster going dine in.