Front Door Fabrics

Susan Hancock

Front Door has beautiful fabric and accessories. They are not customer centric. they still owe me a pillow and have the trim I purchased a year ago today. No contact from them after several attempts, but they should have been in touch with me since they kept my trimmings I paid for. I paid for everything 100%. Over $1250 spent!! I don’t like bashing any business especially in today’s environment and only want to see small businesses flourish. Do you still have my trim? I paid for the cost of the pillow that I still have not received.

J Burr Tompkins

Amazing collection of fabrics, home accessories, and a wonderful and knowledgable staff - owned and operated by a very hands on and lovely Karen. Wonderful !!!

Jill Kiehl

Never was I greeted or spoken to. Lovely selection of fabric and lamps but never asked if they could help me and I certainly would have liked that. Many of women sitting behind the desk and going back and forth to the back. It’s just not hard to be gracious, welcoming and kind, Ladies. People want to buy something from you. Be thankful for the business and strive to gain loyalty. If you just want to be a design business, that’s great...but when someone comes in wanting to spend their money in your store, they should be the priority in that moment. Shoot, if they don’t want to spend money, just browse, what a wonderful opportunity for you to make them feel welcome. Surely you do not want a poor reputation throughout Charlotte. Just food for thought. And I’ve never understood snobbish women. But if I ever have the privilege of having you in my store or my home, I’ll show you how good it feels to be warmly welcomed and treated graciously. Sad.

Anne Hyde

I frequently browsed through this store after work. I am a very hard working Chemo Registered Nurse whom loves to decorate. I am usually in my scrubs and am clean and professional. The woman working here rarely even look my way. Ive never been asked “ do you need any help”? In fact, I feel quite invisible as I observe other women, in fashionable street clothes, receiving assistance. I guess if I were to judge them and give an honest critique, I would say they are snobby and selective as to whom they help. Hopefully this Pandemic has taught them to respect the health care workers who enjoy some normalcy, freed up from the intensity of working in their new environment. And who knows, maybe one day, God forbid, I will be their nurse. I am certain that I will treat them with respect and equality.