Goodwill Industries of Eastern NC, Inc. - Apex

Al Rodriguez

This location is hit or miss. Some items are priced very reasonably and others are absurd. I’ve noticed stuffed animals here are listed especially high, even non valuable ones. Shoe prices are also very high on name brands, even when they are in bad condition. Clothing selection is generally good and the stable prices on that is worth a visit. I’ve purchased some cool things for good prices, but I’ve skipped on so many things because the price is way too high for the quality of the product at a Goodwill. The bins here tend to have good items from time to time. However, something they have started doing recently (I haven’t seen other locations do this, so I’m not sure where it’s coming from), is ripping off the price tags of clothing items that still have new tags. As in they rip off the portion that shows the original price of the item, but still leave the tag to indicate it is a new with tags item. It’s a very bizarre practice that I find annoying. The store is moderately organized and seems to be replenished at decent rate. Employees are also hit or miss - some are very friendly and a pleasure to see, and others are downright rude.

Brian Denton

First visit to this location, & it was GREAT! Clean store, well organized items, & friendly staff.

Shareefah Stanley

Deborah provided the most terrible customer service that I have ever experienced, ever! If I could give a -5 stars rating, then I would. My husband and I were second in line to check out, while my step-daughter was waiting at the glass case to look at an iphone. Deborah explained to my 13 year old step-daughter that no one under 18 could request too view items within the case. I stepped out of line and walked to the glass case. I waited until the person ahead of us was checked out (which she took abnormally long to do), then requested to view the iphone for my step-daughter. Deborah then attempted to refuse me service, by stating that I was under the age of 18. Mind you, I am an almost 30 year old woman, with her husband and three children. My husband explained that I was not under the age of 18, and that she should service me before checking him out. She reluctantly handed me the iphone from the case, while continue to berate me with comments about how I looked underaged. This was extremely insulting and belittling. My husband and I are both frequent donors and customers at Goodwill. Needless to say Deborah should not work as a cashier at this location, she seems to be better suited to work behind the scenes (if at all) due to her inability to be respectful to customers.

CourtneyAkACortni “Hollywood” Hollywood2

Had never been to this location til today and I gotta say,THIS Goodwill has SO much! So much I was there for hours! From the tons of furniture at LOW prices to the incredible amount of decor,I left with what I know was in hundreds,for 31 bucks! Fully stocked and easy location to find...love DIY projects? GO GO GO! ❤