UPS Customer Center

Category: Shipping and mailing service in Kalispell, Montana

Address: 1151 N Meridian Rd, Kalispell, MT 59901, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–6PM

Tuesday: 3–6PM

Wednesday: 3–6PM

Thursday: 3–6PM

Friday: 3–6PM

Saturday: Closed

Reviews

Red Hood

Mar 21, 2022

Didn't get my package at all, I've been waiting for a long time I don't know why I didn't get my package I've been waiting I stayed home didn't go anywhere.

brian gardner

Feb 6, 2022

Driver tossed my package in the snow, at base of my 'not steep' driveway where they have previously delivered. I was just lucky to discover it, after having checked with neighboring homes - for a mis-delivery. If driver was nervous about traction, they could have walked up and left package on the front porch. If this is common practice, them inform the receiver where to look, before it get covered by another snow fall or plowing event. Will give them credit for getting the address correct.

Paris Johnson

Aug 23, 2021

Very UNHAPPY with this customer center! I haven't been able to get a hold of any person to settle my problem with my delivery person. They haven't delivered a package to my house in 4 months and no one will contact me or take a call from me to settle the matter! Horrible customer service! The delivery person I had before they stopped delivering to me was always very rude and always speeding down our road and he also has a huge problem with everyone's dogs around here. He was inconsistent with the way he would enter someone's property and would antagonize my dog. I'm not the only one in my community who has had issues with this guy and their dogs!

Norman Collins

Dec 19, 2020

Had a huge problem with the overseas customer service people telling me three different stories of why my package wasn't delivered despite paying overnight shipping. First it was on another truck, then it was left at the Distribution Center, then UPS was just too busy to deliver all of their packages... Completely unacceptable customer service. The Distribution Center here and the driver got a hold of me and went out of his way to bring the package to me so that I would not have to wait until Tuesday to get it. Great service from the Distribution Center here, but absolutely horrid service from the overseas customer service. I hope that corporate sees these and will reconsider Outsourcing jobs to places that will simply say anything to get a customer off the line. Thanks again to the local guys here, you saved my weekend!

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Questions & Answers

Why did your driver throw my package in the snow at the bottom of the driveway - In the snow? Delivery was made 5:19pm, 2/1/22 to 1662 Foxtail Dr in Creston. I have the picture!

brian gardner | Feb 23, 2022
Frank Brisendine | Feb 23, 2022

I have no control over UPS. That's crazy. Did you call them?

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Where are my packages that were noted delivered yesterday at 4:22pm

Jodi Doherty | Jan 24, 2022
UPS Customer Center | Jan 24, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

are you open on black Friday November 26? i would like to send a package by air to get it to it's destination by Saturday

David Nay | Nov 25, 2021
UPS Customer Center | Nov 25, 2021

Hello David, thanks for contacting us. Yes, we'll be open on November 26th. If you need further assistance from UPS you can contact us thru our social network via Private Message on Facebook or Direct Message on Twitter/Instagram.

what is your local phone number

David Nay | Nov 25, 2021
UPS Customer Center | Nov 25, 2021

Hello, to assist you may contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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How late do they stay open

go swimming with some dolphin Valandra | Aug 22, 2021
UPS Customer Center | Aug 22, 2021

Hey there, thank you for reaching out. Our system shows the operating hours of this location from Monday to Friday 3:00p.m. - 6:00p.m. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Wondering if I can find out why my shipment for my business which arrived in Kalispell on Monday 11/30/20 is going to take until Friday12/4/20 to arrive in Dillon MT? Can it get here any sooner? TIA for any answers you can provide

tammi myers | Aug 22, 2021
tammi myers | Aug 22, 2021

Thank you so much!! I will do:) Didn't have to my order was just delivered!!! Thank you so much:) Happy Holidays!!!

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Does ups reimburse the fees for next day shipping when there are shipping delays on there end

Scott Kelly | Aug 22, 2020
Megan Kay Clark | Aug 22, 2020

Depends on the reason behind the delay

Are you open this Monday (Veterans Day observed)?

Sandra Reid | Aug 23, 2019
Megan Kay Clark | Aug 23, 2019

Yes they are.

What are yur hours this Monday (Veterans Day observed)?

Sandra Reid | Aug 23, 2019
Connor Zimmerman | Aug 23, 2019

I work the evening sort and holidays only affect the day of. Hours should be normal at the customer center tomorrow

Can we ship home bear spray canister?

Kay McIntyre | Aug 23, 2018
A Google User | Aug 22, 2020

Yes

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