Verizon

Category: Cell phone store in Spokane Valley, Washington

Address: 15106 E Indiana Ave Suite A, Spokane Valley, WA 99216, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Nitrolium

Aug 9, 2022

Just got finished setting up a brand new plan here at Verizon. I am amazed how friendly & helpful both Colton & Stephanie have been to help me with my new cell phone. I'm so excited to have the phone with all the support they have given me. Thank you guys!!! P.S. 2 wheels are better than 4😉

Melissa M

Aug 1, 2022

Matty was very professional and courteous. He knew what he was talking about and made us feel like our new plan was perfectly customized to us and our needs. Great service here.

Jay

May 10, 2022

The help is about par at best they never have really solved our issues we've had with billing or anything really because they're not able to do anything with billing everything must be done online so I don't even know if it's worth while going there for billing questions when they can really do absolutely nothing about it if you want cool gadgets and new phones it's a good place to go at that their knowledge is subpar when dealing with new phones are knowing the facts about them

Jenny “J Bird” H

Feb 22, 2022

We went into Verizon with a few questions about switching our phones from Sprint/T-Mobile. We were lucky enough to work with Matthew who was by far one of the best customer service representative I have ever worked with. We spent well over an hour with him with so many different questions and different configurations of plans that we wanted pricing on and he was so completely patients in fact we even went past closing time with no complaint. I have been with sprint for over 10 years and never had even 1/32 of the service that I just received from Matthew at Verizon. We are transferring seven lines from Sprint and our bill is dramatically less plus upgrading four phones. Thank you Matthew for helping us decide and making us confident in the decision that we are making. You were truly delightful and superb with your customer service skills. Verizon is lucky to have you. Spokane Valley, WA store

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Questions & Answers

How do I make an appointment?

Merrily Ripley | Jan 24, 2022
RobbingDaBank 509Fishing | Jan 24, 2022

Just call the store and ask to make an appointment

What are the Covid safety practices like here?

Anonymous | Aug 22, 2022
Andrew Williams | Aug 22, 2021

There is an A-frame sign in front of the door instructing customers to wait outside to be helped. A manager will come out right away and inform you of the current wait time (if any), and if necessary, add you to the queue. They will text you at the phone number you provide when it's your turn to enter the store. When I was there, two customers/groups were being allowed in at a time. Once being helped, customers sit at a table across from the employee helping them while separated by a plexiglass barrier. Hand sanitizer is available throughout the store. Any transaction (cash or card) takes place at a kiosk, where the transaction information is wirelessly transmitted, and the customer pays with cash or card themselves, so the employee never touches the payment method for sanitary reasons. All customers and employees wear masks and maintain social distancing at all times while in the store. The safety practices feel very effective and are strictly maintained.

WHAT TIME DO YOU OPEN ON WED

Craig Bersagel | Aug 22, 2020
Alan Eddy (Krazee Al) | Aug 22, 2020

They open at 10am

Can I change my iphone number to one I prefer?

Norman Samish | Aug 23, 2019
jimmy nimri | Aug 23, 2019

You can have better luck online because you can go through more numbers.

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How much do Samsung S8 cost?

Sharon Ressler | Aug 23, 2018
Don Sokoloski | Aug 23, 2018

$756 s8 or $31.50 a month for 24 months and s8+ $840 or 35.00 a month for 24 months

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Is this a corporate store

Cameron Moore | Aug 23, 2018
Idaho Van Hemel | Aug 23, 2018

Yup, its a Version store. Now if I could just get them to release the Kennedy files...

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