UPS Customer Center

Category: Shipping and mailing service in San Jose, California

Address: 1999 S 7th St, San Jose, CA 95112, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

renaygarseeya

Aug 19, 2022

Located off of Tully near the County Fairgrounds. Plenty of parking. Not busy. Easy in and out. Staff is very helpful.

John L. Davis

Jun 22, 2022

There is no customer service here in the “service center”. If there isn’t a message “on the computer “ then the agent can’t talk. I guess he can only read from a script. They could have emailed me an update and saved me a trip. The parking entrance is easy to miss. The neighborhood is sketchy too. Spent two days playing pong with my package. Never did get it before it was returned. SMH.

Glen Douglas

Feb 8, 2022

The people there at 7th st. are the best and I'm in there everyday. I always feel welcomed and the conversations stay very personable and positive. It's no nonsense and professional in every way! It's definitely 5 stars for 7th st.

Michael Sanfilippo

Nov 8, 2021

Why even bother paying extra for a quick overnight delivery when they dont even make it? I was in need of that package on Friday. They came at 9am!! Im a teacher and Im at work, how am I supposed to sign for something at 9am? Same garbage service when Ive tried to call. "oh its on its way." Waited all day Saturday. Didnt leave the house. Called "its on its way, should be there before 7pm." Ummm the estimated delivery was before 12pm. Where is it? Looking at the map on the website, its going back to the delivery center!!!!!! Never knocked on my door, did not deliver, and I am SO sick of UPS. From now on its a "deal breaker" if I try to buy something and UPS is the delivery, Im ordering from somewhere else! Waisted my time and money on this garbage! I'll go with FedEX or even old fashion USPS. Their service slower, but you got your package on time!

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Questions & Answers

Is the company open on Monday Dec 24th 2018

Grand Wheelchair | Aug 23, 2019
Anthony Comito | Aug 23, 2019

Sadly... Yes

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Does UPS wrap and ship from their 7th St. location?

Gary Hendrickson | Aug 23, 2018
Alyssa Diaz | Aug 23, 2019

I work at the ups on 7th we do not wrap anything, we have the materials for you to do it youself most we will do is help u with the bubble wrap and tape the box up but it needs to be ready to go . All we do in the warehouse is label them and load it on the trucks

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can i print a shipping label there

Felip Labrador | Mar 25, 2022
Daniel Garcia | Mar 25, 2022

Yes you can they have terminals to help you print them

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Does this location take Class B parcels

Jean Agra Gandia | Aug 22, 2021
UPS Customer Center | Aug 22, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Walk in office open until 6pm ??

Ronald strausbaugh | Aug 22, 2021
UPS Customer Center | Aug 22, 2021

Ronald. yes this location is open until 06:00 PM. ^AC

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I didnt receive my package ,but i think it was returned to the this store .... Have all the info ,but would like to know how long they hold the package

Brian Allen | Aug 22, 2020
Jesse James Kennedy | Aug 22, 2020

About 3 to 12 hours at this UPS location unless it is at the locker then it would be 24 to 48 hours

So I ordered a package from game stop and it said t would be here by today so June 1 2019 Saturday but their business days are only Monday through Friday does that mean it won’t come today ??

sadie cook | Aug 23, 2019
Paul Perez | Aug 23, 2019

Ups does residential on Saturday.. So if you ordered it to your home it should get ther to day.. Or track your package on google using the tracking number.. It starts with a 1z

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Will you guys be open on Monday 5/26/19? If so, what are your hours?

DrBob AI Lover | Aug 23, 2019
salvador cohenete | Aug 23, 2019

I dont think so

Does this ups accept return for macy's or Amazon?

Sanaz Kh | Aug 23, 2019
buster martin | Aug 23, 2019

As long as you have the preprinted label yes they will take it

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Do you provide boxes?

Vera M. Dobbins | Aug 23, 2019
Sean Arellano | Aug 23, 2019

This location does not provide or sale any shipping materials. If customers leave empty boxes or used bubble wrap you welcome to it.

I need a direct number for this office. O need to know if they have q notary on-site

GLORIA ROMERO | Aug 23, 2019
buster martin | Aug 23, 2019

Not at the main office try Googling notary ups stores https://www.theupsstorenow.com/California/San_Jose/Business_Services/Packaging_And_Shipping

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Can I please have a local phone number, the one listed is for the main office.

Brandy Bishop | Aug 23, 2018
Paul Perez | Aug 23, 2018

No. Local number.. call the 1800 pick ups and ask to be directed to the local hub

What are my options if I don't have a tracking number? Can I find out from the local office about a specific package?

Chris Winter | Aug 23, 2018
buster martin | Aug 23, 2018

Call they can help you

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I have a job interview at this address and noone can tell me anything who do I call

Maribel Sanchez | Aug 23, 2018
Alyssa Diaz | Aug 23, 2019

I work here u drive to the back parking lot to the left and go through security and they will take u form there

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