On The Run Shoes

Category: Shoe store

Address: 1310 9th Ave, San Francisco, CA 94122, USA

Phone: +14156822042

Opening hours

Sunday: 11AM–6PM

Monday: 10:30AM–6:30PM

Tuesday: 10:30AM–6:30PM

Wednesday: 10:30AM–6:30PM

Thursday: 10:30AM–6:30PM

Friday: 10:30AM–6:30PM

Saturday: 10AM–6PM

Reviews

Turan Aghayev

Aug 2, 2022

I was passing by this store many times, but today decided to check in and get some shoes. I was so surprised that I was assigned to MJ who went to nuts and bolts about which shoes do I need to get. Wow, such a service with so professional approach I have never got in my life! Amazing MJ and the store!!! Highly recommended!!!🥳🥳🥳

Charlotte Moore

Jul 6, 2022

Shopped here for years. Bought 2 pair of shoes for husband, he didn't like either. Returned them to find out they only allow 'store credit'??!! What? Who does this.....what a scam. To top it off as they were putting the 'credit' on my account the read off a phone number that was close to mine, but wasn't mine....well, you can see how easy it would be to lose your credit! Or not even have it applied. Figured this out after guy told me 'you don't even need your receipt'....yeah right. Recommend you buy online where you can fully return!! I try to buy local....but in this case, when they go out of business I'll be able to say told you so and I won't shed a tear. Customer is NOT first here.

Justin Wong

Mar 15, 2022

I've been having pain in my feet and the staff here are fantastic and highly knowledgeable. Eric M. helped me. Even though the place was bustling with customers, he took the time to listen to my problem, answer my questions, analyze my feet and my walk. His explanation of what was causing me pain was insightful and he gave me some really good recommendations. I tried on several pairs of shoes and orthotic insoles and walked away very happy and wowed by the knowledgeable and helpfulness of the staff.

Olivier-Antoine REYNES

Mar 6, 2022

Best shoe store in town. Why go to a shop where sellers don’t care and above all don’t know. I left with a pair of shoes Zach recommended. Since i did bot know which size to choose, he measured my feet. That looks pretty basic, right? Well last week I went to a shop where they just told me to look on the label for a European size equivalence. I really enjoyed being helped why Zach and someone else who jumped in. Best service with nice people. That what shopping should be like. Especially since the Quality-price ratio is great 🙌

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 22, 2022
Gary Richmond | Aug 22, 2021

Hand sanitizer at the front door, masks required, they have appointments for seniors I believe, and they encourage distancing (though an employee will be <4ft away while working with your feet)

Hi! Do you carry the Haflinger - wool felt grizzly slippers?

Eric Parker | Aug 23, 2019
Hilda Ocampo | Aug 23, 2019

Please call the store for your reply. I do not know.

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Do you carry new balance

Karen Shaw | Oct 26, 2021
Chiranjiv Dhami | Oct 26, 2021

Yes they do have new balance along with hoka, brooks and asics

do you carry Brooks addiction 13 shoes in size 10 1/2?

Rick Convey | Aug 22, 2021
Luba Designs Tech | Aug 22, 2021

Hi Rick, We carry the Brooks Addiction and have your size but we have version 14 now, Addiction 13 is no longer available.

Hi. I bought 2 pairs of shoes yesterday and could you enclosed a copy of the runner's schedule of organized races, please. I know that they are not being held now but I'd just like to see what's been going on.

mike pearcy | Aug 22, 2021
Luba Designs Tech | Aug 22, 2021

https://www.runguides.com/san-francisco/runs We do not have any publications of the organized races but here is a link so you can see some of the virtual race plans. Thank you for your business.

I am a big customer. My foot problems are medium. My mother's foot problems are way more specific: bunions. Mom has shoes that fit her orthotics, but I want her to have something half-way cute. She lives in San Jose. Should I bring her in?

Cracko Cracko | Aug 22, 2020
Celeste Villalobos Tahamont EdM | Aug 22, 2020

TOTALLY! I bring my mom from San Jose for the same reason. It's amazing how helpful they are and great selection of styles

children's shoes and sizes available if so

Glenn Lerner | Aug 23, 2019
Luba Designs Tech | Aug 23, 2019

We carry children's/teen athletic shoes from Asics in sizes 3 to 7 and next month will have New Balance from 1.5 to 6. We do not have shoes for young children. Thank you

Does everyone need an orthotic for their shoes? if there is no known problem why does one need an orthotic.. is there a type which is made to be preventative for foot issues?? thanks

Susan Evans | Aug 23, 2019
Judy Gaer | Aug 23, 2019

I love this store because they are all very knowledgeable about feet and will recommend what you need for your particular feet. They Don't ever seem like they are pushing you to buy.

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I purchased running shoes and, under your recommendation, I also purchased inserts. Two months later, my right foot hurts and my pinky toe and the one beside it are numb. Can I return the inserts for refund? They were quite pricy!

Vivy Ruest | Aug 23, 2018
kiowa smith | Aug 23, 2018

They should. To be honest mines lasted around the same times as yours. I'm so sorry about your misfortune. I will seek a refund as well. I know how much pain I was in before I arrived there, I was so happy when I left. I do construction work, so I noticed they didn't feel like they were doing their job. Peace to you.

Do they have a good selection of children's shoes?

Jason Crow | Aug 23, 2018
kiowa smith | Aug 23, 2018

Yes I do believe so.

Price range athletic shoes?

d s brown | Aug 23, 2018
Charlene Zvolanek | Aug 23, 2018

A pair of running shoes cost me about $130, and they were on the low end. Walking shoes cost me about $120.

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