San Mateo Medical Center

Category: Medical Center

Address: 222 W 39th Ave, San Mateo, CA 94403, USA

Phone: +16505732222

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

julia servulo

Jul 22, 2022

READ IF YOU WANT TO KNOW HOW YOU"LL BE TREATED!!! If I could give zero stars I would. I called in to make an appointment and the person who answered the phone was extremely rude to me. The specialty that I was trying to make an appointment with closes at 4:30 however online it says that it closes at 5:00. The person on the phone proceeded to tell me I could not talk to them since they were closed. When I went to notify her that this information was not online she proceeded to give me attitude on the phone, cut me off, and be flat out disrespectful as I was pointing out misinformation from their end. I then suggested if she could just pass that there was this misinformation along so that other people wouldn't end up in my same situation, she continued to give me attitude and have a tone on the phone, and told me that I could do that myself when I spoke directly with the specialty during a time that they were open. Service was flat out unprofessional, disrespectful and uninformative. If this is how they treat potential patients over the phone, I am afraid to find out how they treat patients in the actual hospital. I work in healthcare myself, and an interaction with a patient like this would NEVER slide or be allowed.

ATF_turtlboy

Jul 2, 2022

Was placed on hold for 20 minutes. Asked admissions if my mother was there. The first lady told me wait a couple minutes. 20 minutes later I hung up and called again only to speak to another person and they checked for me in less than 20 seconds. What a absolute waste of time. Not only that but the staff was rude.

Lauren Bettino

Apr 28, 2022

Truly have never dealt with more miserable human beings in my life. Rude, unhelpful, and just flat out cruel to worn down patients. Still receiving surprise bills nearly 2 years later for the food that I wasn't given (I ate a handful of iceberg lettuce), the bed I wasn't given (I was forced to sleep on a couch in an office), and the care I wasn't provided (saw 2 doctors for no more than 5 minutes each, both who were rude and unhelpful to me when I needed help and had a million questions about what was happening) while I was there for almost 24 hours. Further, so sorry to anyone who has the incredible misfortune of having to speak with the absolute pathetic excuse of a customer service representative Daphne who was miserable and sarcastic to me the entire time we spoke, refused to connect me to a supervisor, and actually hung up on me when I called inquiring about a bill. Hope to never have to interface with this horrible place ever again. Avoid at all costs.

Mary Villines

Feb 21, 2022

I have no complaints about San Mateo Medical Center. I found the best doctor here.....10 years ago and he's still my doctor. Here is a suggestion from me, go to the cafeteria and have lunch or breakfast. Delicious!

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Questions & Answers

Can I get a primary care doctor here? I have medi-cal and I need to find a doctor to see regularly.

Shannon Coyle | Aug 23, 2019
David Sordia | Aug 23, 2019

Yes you can. 650-372-3200

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What time does the lab open.

Rick Barragan | Jul 23, 2022
Denesha McCoy | Jul 23, 2022

It opens at 8:00 closes at 4:45

The Pharmacy is open on Saturdays?

Perfecta Martínez | Aug 23, 2018
Chris Lane | Aug 23, 2018

Yes.

The pharmacy is open

Rashel Sanchez | Aug 23, 2018
Cuoc song nha hang o Cali my | Aug 23, 2018

My son have medical can I take him come here?

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Does this hospital do dialysis

Sunita Raj | Apr 24, 2022
Emma Magana | May 24, 2022

Yes

Does San Mateo County Hospital do dental work

Barry Bryan | Feb 23, 2022
DUSTIN LIN | Feb 23, 2022

No

how can I get a copy of my chart

Mara Catherine Sippel | Aug 22, 2021
Isaac 123 | Aug 22, 2021

That I really don't know you talking about the charge of the pictures in their

What is the sepsis rate for those receiving surgery at San Mateo General Hospital?

D H | Aug 22, 2021
Michael Francis Jasielum Martinez | Aug 22, 2021

Postoperative Sepsis Rate 4.98 No Different Than the National Rate https://data.jacksonville.com/hospital-compare/san-mateo-medical-center/050113/

what are the pharmacy hours?

Bob Ledoux | Aug 22, 2020
Trang-Anh Nguyen | Aug 22, 2020

I believe they open until 7 but please call 650-573-2222

Can I get pregnacy care there?

karla garcia | Aug 22, 2020
Maria Soriano | Aug 22, 2020

In emergency yes, they do pregnancy care. If you have medi-cal or Medicare or ACE, they have outpatient ob-gyn care too.

Do they take anthem blue cross insurance?

Nan J | Aug 23, 2019
lulu luna | Aug 23, 2019

No they don't but you can contact ur insurance and ask to give you a list of places you can go to

What time are visiting hours

Miguel Navarro | Aug 23, 2019
Iggy Diaz | Aug 23, 2019

End of visiting time at 2100 or 9pm starting the visit from 10am I'm not a hospital worker Im a county worker i take care of the equipment and building I have nothing to do with pacients or medical stuff I answered this question before

What number should i call to make a blood work appointment?

Ronalie Catchicho | Aug 23, 2019
Mary G | Aug 23, 2019

I'm pretty sure they dont take any appointments at the lab. Just go there, get an assigned number and they will call you in numerical order.

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Why was it called chop

Maynor Aguilar | Aug 23, 2019
Mary G | Aug 23, 2019

From 1970 to 1989, it was named Harold D. Chope Community Hospital, in memory of the county's director of health and welfare from 1948 to 1970.

Please, I need to talk to employee Kimberley, she is a nutritionist at the hospital! Please give me the zap, or any other contact of hers, or ask her to get in touch with me! Thanks!!!

Celeida Nunes | Aug 23, 2019
Emma Magana | Aug 23, 2019

You can call the operator at 650 573 3775 during business hours, bring yourself to remember the last name

Anyone has the number for the Medical office here?

Luis Del Aguila | Aug 23, 2019
Edward C | Aug 23, 2019

Call 5732222

how many parking spaces are there

Javier Garcia | Aug 23, 2018
mendoza R | Aug 23, 2018

very difficult to find but in the back there are many parkin you just have to go around the street

Dear Chope hospital, back in 1988 or so, I had a intern psychiatrist Dr. Mark Rothrock, and Michael Moretta a case worker of mine. They agreed for me to be a successful test candidate to be hired as an employee. May you hire/train me?

caroline andren | Aug 23, 2018
Chris Lane | Aug 23, 2018

I cannot. Because I'm a dog.

Aceptan United Health Insurance

Miguel Salmeron | Aug 23, 2018
Robert Grant | Aug 23, 2018

Don't know. I have Medi-Cal, and they treat me, no questions asked.

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