Address: 111 E Brokaw Rd, San Jose, CA 95112, USA
Phone: +14088685203
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Victor Rios
I recently moved to the Bay Area and was looking to furnish my apartment. I was having a difficult time doing so because this was my first time furnishing an apartment and online vendors/big chain stores aren't super attentive/informative and they don't provide good quality assurance, if any. So I decided to use google maps to look at local stores. That's when I came across What A Room. My experience at What A Room has been phenomenal! The customer service is top tier, the representatives are friendly and super helpful! They work with you to help you find the furniture you're looking for as well as provide you with advice and suggestions when you need them. What was even more surprising was how friendly and understanding they were when there was an issue with an order (I received the wrong item due to a communication error). I expected to be shirked or penalized for the inconvenience, but they were respectful and cooperative in understanding the error and fixing the issue immediately! Shout out to Duy and Quynh for all their hard work and impeccable service! In regards to the furniture itself, I have been very satisfied with everything I've purchased. They offer a wide range of products from various catalogs and they also have some show rooms to help you get a feel for things. In regards to prices, the prices range from a few hundred to a few thousand depending on the item and its quality. I purchased items at various price points, and I never felt like I was overpaying for anything. I payed more for super nice quality items and less for cost efficient functional items. Lastly, they specialize in couches, and I mean it! From fabric to cushions to arm height, nearly every facet of my sectional was customizable! You can't go wrong by getting your couch at What A Room. If I ever need to furnish a place again, I won't hesitate returning to What A Room, and I definitely recommended it to anyone looking to furnish their place.
Madison Chase
We bought a couch and were given a delivery time of 6-8 weeks it was delivered early and it looks amazing! Our couch is comfortable and exactly what we ordered! I would definitely buy from whataroom again
Patrick LaVictoire
Two things really stand out for me here: the degree of customization, and the fact they're actually delivering on time in 2021. (The latter has an obvious reason: massive shipping delays from China push anything into backorder unless it's made here, which separates What A Room from the chain stores.) Before finding them, I'd ordered a custom sectional from West Elm. They told me it would take 10-16 weeks to arrive (which is frustrating enough on its own). 9 weeks later, they called and told me it was cancelled because they ran out of the fabric. That's when I went searching for a better place and found What A Room. What they do, when it comes to customization, is amazing. You can just go "I'd like *these* legs, *that* cushion material, *those* arms, *this* seat depth, and *that* fabric", and the answer is always "yes". No need for tradeoffs. My custom piece cost two-thirds of what the original West Elm piece cost, and I like it better. And the kicker? They gave me a time frame of 4-6 weeks for my custom order, and because of lumber delays, they did miss it... by a few days. I'll take that. Sitting happily on my new sectional now!
Theodore Winand
Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry supply shortages. Couldn't be happier with the final product!
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Hi Joe, Our speciality is making premium quality sofas and sectionals. They are made to order so you can tell us the exact dimensions you are looking for. From there we help you select the seat depth, cushion firmness and fabric to get it to your liking. The quality is amazing and still great value compared to some of the high end commercial brands. For other furniture like coffee tables and chairs we have a wide selection in multiple styles like rustic, mid century modern, transitional, contemporary and more that you can view online. Feel free to reach out anytime so we can help you find what you are looking for.
Hello! Yes, our own delivery drivers can remove old furniture. Cost can vary depending on size, weight and how many flights of stairs. The workers can tell you the day of once they see what needs to be thrown away.
Hello Tushar - Yes, we carry bedroom furniture. Mattresses typically do not come in a set but we can definitely sell them separately. Bedroom furniture can be bought in sets or as individual pieces and it comes in all the sizes you would need like twin, full, queen, eastern king and cal king.
Delivery fee was around $100. No setup fee but not sure if this is true for all types of furniture.
Hello Kathy, For our custom sofas we offer lifetime warranty on the frame and a standard 3 year manufacture warranty for the foam and fabric. We also have 5 year fabric warranty that you can purchase separately which will cover accidental spills, rips, tears, pets, etc. Please let me know if you have more questions.
Hello! We have many different styles to pick from in our showroom. From there, you can customize the dimensions, fabric (lots of patterns and colors to pick from), cushion firmness and legs.
Only the best! Our drivers are extremely professional and respectful. If you have any concerns please let us know.
Limited, but yes, they do have some leather options for sofas and accent chairs. Major collection is in the catalogs they show as the space is small to display a lot of collection.
Hello Hannah, Yes, we carry pet friendly fabrics such as our microfiber and performance fabric lines. They are very easy to clean, machine washable and durable. Many of these fabrics have "W" cleaning code which means you can use light soap and water to clean it. They are also very tightly woven so it makes it harder for your pet to get their nails under the threads to pick at it. Our performance line fabric is stain resistant and washable as well. Please let us know if you have any other questions.
I I not sure about the brand that you looking for, but yes you can customized their brand with any size that you like.
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