Address: 15180 Frederick Rd, Rockville, MD 20850, USA
Phone: +13014242747
Sunday: 5AM–9PM
Monday: 4AM–9PM
Tuesday: 4AM–9PM
Wednesday: 4AM–9PM
Thursday: 4AM–9PM
Friday: 4AM–9PM
Saturday: 4AM–9PM
Rhonda Gildersleeve
Ordered a Sourdough Breakfast sandwich. The sandwich is very dry with no condiments just egg, bacon, cheese on two pieces of hard bread. Window cashier was pleasant otherwise would have rated 1 star for quality of food.
JW
The other employees that used to work here were absolutely wonderful! I don’t know what happened ever since they left this place has gone down hill. As of recently I’ve gotten gravely sick from eating here which has never happened to me at Dunkin. These new employees are rude and they mess up simple orders! I won’t be returning….
Edwin Delao
Best Dunkin donuts around. They are quick and they always make sure the order is correct!!!
Elizabeth A
If I could give a negative rating I would. I visited this location on Good Friday at about 630 am , my first visit and last, to treat my team to coffee and donuts as a thank you. What an absolute mistake that turned out to be. The donuts and munchkins were beyond stale , old and inedible. I quickly contacted the store and explained what I found upon opening the containers. I was told of course no manager was available and I could leave my info , which I did . Long story short I contacted their corporate office and was contacted by the district manger who asked that I return to the location for a refund. This was 6 days later. Once I arrived I found that I was over charged by 16.00 on top of being served old stale donuts. After 40 minutes of watching video of the transaction that clearly showed every item purchased the manager refused to issue the refund that I was promised and asked where the inedible donuts were. Six days later! He was rude , verbally abusive, condescending and appeared to find the situation amusing. After all this is donuts right? Well these donuts and coffee cost 60.00. Still fighting for a refund. FYI, independently owned and operated ,corporate has a very murky policy when dealing with complaints and refunds. They leave it up to the discretion and integrity of the owners. As always buyer beware , in my opinion these food items are old and carried over from day to day due to supply issues. Dunkin’s corporate wants the money without any of the responsibility for the day to day operations of these stores. In my opinion.
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I went today and all they had was corn muffins. It depends on which Dunkin Donuts you go to.
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