Dunkin'

Sarah Mims

I'm so sad to leave this review Because I come to this dunking donut a lot BUT oh my god ... Poor Management !!!!! The quality of the food is as same as other Dunking Donuts (only ok) but , - They always get your order wrong ! - their clothes are always dirty...!! - Always rude and with attitude ! - They burly even say Hi .. ! (No Greeting! : / ) - poor customer service ( they have earbud an on the phone while taking order) - You have to clean the table by yourself !!! - Just two persons left in front of me because with three people working in the front, no body cares enough to get their orders! :/ and the list goes on !!!! These are common sense even the manager doesn't care !!! I would come back and edit this review if they made any changes !!!

Linda Meza

I went to this place today 2/27/22 the service was horrible. They made my coffee incorrectly. The place was dirty there was a spill on the floor. It made the floor sticky. When my order was ready the lady said she was too tired to scream or shout my name. I waited for a while mind you there were like 10 orders on the counter. She didn’t acknowledge me. I had to go through he each one to find mines and I came in person to order not through the app. This ladies were unprofessional and should be trained better. It showed they did not want to be there.I’m will longer be coming to this Dunkin’ Donuts.

Jude Rose

I've started to have some time in the morning before work to stop in here for breakfast, and every single time my order's been messed up. This time they gave me a latte with no coffee in it, which I didn't realize because I was rushing out the door late. There was a manager or trainer of some sort there that seemed to be slowing everyone down by nitpicking their workarounds for the malfunctioning oven. For what it's worth, my sandwich was fine. I get that it's early in the morning and people make mistakes, but I'm not sure I can forgive coffeeless coffee. Might take the L and go the other direction to work to grab from the Main Street location, which I love and have never had any problems with.

Ellie

Avoid on National Donut day...super crowded and looked like they were understaffed and unprepared. Asked for cream and sugar in the Dunkin’ midnight coffee and also a chocolate glazed donut but received a chocolate donut (not the same as chocolate glazed) and also a black coffee with NO cream and sugar. Extremely disappointed given the wait was 30 min+ to get your order.