Navy Federal Credit Union

DaNaya W.

There should be a serious investigation with this branch. Racial Discrimination when minorties deposit large checks. If you have a cashiers check or check over $5000 and you are a minority "DO NOT GO TO THIS BRANCH"! I have been a member of this credit union for years. Yes, I left and went to my 2nd credit union and deposited without any problem or unprofessional attitudes. I heard the rumors from one of my work places near this branch, but did'nt have time to risk driving to my normal branch because I had a flight to Italy in 5hrs. But, in order for me to travel and know my money was safe, I left , risked time to drive further from the airport and deposit the check safely and securly in my other credit union account. I know the investigation results found will cause termination of 1 or 2 employees immediatly.

Kim Quinones

I was having a bad morning and did not think a branch visit would turn my day around, but it did! These interactions matter! I am thankful to have been helped by David. His genuine and warm persona, in addition to, his willingness and efficiency in assisting with my somewhat tedious cash transaction turned the morning around for me.

K Stanton

Came in without an appointment to handle matters for my parents' estate, after sadly they passed away. Worked with Alexander who was as kind and pleasant as could be, and who handled everything competently and professionally. Really appreciate this bank through such a difficult time.

June Walley

There was a teller (male) named Daenesh (?) who absolutely had no professional manner at all. When I tried to deposit my cash he did not show me any professional manner. After deposit my cash, I asked him if I could make it sure the deposited amounts were accurate. He suddenly showed his temper and started to act like J.. I cannot believe that kind of teller still works at the bank without any professional manner at all. please provide better training to your staff how to be more professional and treat your customers!! How can the customers trust Navy Federal if your staff act like that manner. I have complained to the office manager but never heard any since then. I truly cannot trust the navy federal to have them handle my financial matters at all.!!