Macy's

Category: Department store in Palo Alto, California

Address: 300 Stanford Shopping Center, Palo Alto, CA 94304, USA

Phone: +16503263333

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

hardeep kumar

Jul 5, 2022

They always have good stuff and variety to shop for your needs. Have been here many times and love it. I always get good deals here.

Asad Abas

May 14, 2022

My sons bought a mother's day present for their mom. It was a beautiful necklace. It was a memorable occasion, made possible choosing from a broad range of products available. The lady salesperson was cordial, polite and helpful in selecting the appropriate gift.

Trish Adams

May 9, 2022

I stopped by at weekend with visitors from England who wanted to see where I'd worked for 35years ( left 7 yrs ago), what a mess it was , no sales people, only 2 fitting rooms open and long lines at both, racks and racks of " go backs" everywhere and I could only find 1 working price machine 😔. I took great pride in working there but as 1 man said in a review I'll stay shopping online.

Scott

Apr 16, 2022

Not the best laid out Macy's I've been to. Unfortunately, if you're at the Stanford shopping center and you need shoes or some other specific items you do have to come to Macy's. But they didn't have anything I was looking for. And things seemed a little bit harder to find than necessary.

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Questions & Answers

Do they do makeup here

Shariah | Aug 23, 2018
Jen Caoile | Aug 23, 2018

Yes

Do you deliver orders to the Stanford Children's Hosptial?

Starla Lund | Jul 23, 2022
Edwin Miller | Aug 15, 2022

If you list that as your delivery address with C/O to a real person it should be no problem. I am not a Macys employee just a very frequent Macys shopper.

can i rent a tuxedo?

Wendy Justus | Apr 24, 2022
Jim Pacelli | Apr 24, 2022

As for your answer, I would check with the MACY'S nearest to you. Each store has it own path. Wish you the best.

How can I speak to a live person about my account?

Barbara Alhouse | Aug 22, 2021
Bayarea Reject | Aug 22, 2021

I am not clear what you mean , is this a credit card account? There is usually phone numbers or go online.

Part of an online order of towels came, but wrong color. Rest are to be delivered in 5 days, most likely also wrong color. Can I return them directly to Macys at Stanford and exchange for the right color. How do I do that?

Sandra Wilson | Aug 22, 2021
Jeanne Hsu | Aug 22, 2021

You can take it back. It will may be treated as a return, not an exchange. Bring your invoice and any other documentation. It would be good to wait for the rest of your shipment and bring all of them to the store.

Is the dressing room open

Joseph Johnson | Aug 22, 2021
Junaid Rao | Aug 22, 2021

Yes! Limited rooms are open.

Is this store closing down ?

Christian Moore | Aug 22, 2020
Evelyn Hui | Aug 22, 2020

No

Do you carry Silver flatware

Rajan Patel | Aug 22, 2020
211 MOB | Aug 22, 2020

Yes they do

Is the Palo Alto macys closing down?

Seth Johnson | Aug 23, 2019
C M | Aug 22, 2020

No. There have been over 100 stores that have closed but Stanford remains open

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does stanford macy's do alterations

Alexander Fishman | Aug 23, 2019
Pheonix Gaming | Aug 23, 2019

yes you have to go to men's Macy's on the second floor by Levi's Dept. they charge like 15 or 20$.

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do you have an Alternations department? I ordered a dress online. It arrived with a no-working zipper. Saw in the online reviews that others also had trouble with the zipper on this dress. What to do?

Chantal Dangler | Aug 23, 2018
Jason Hui | Aug 23, 2018

Yes there is one but located in the Macy's Mens store...you will have to check with an associate to see if she is available...turn around time may be up to 2 weeks depending on the alterations lady's workload since it may have to be sent out...if you do not want to wait, you can check out an alterations place called Tailormade in the Stanford Shopping Center...it is close to Macy's Mens

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Will the store be open on New Year's Day-- Jan.1st???

phyrne osborne | Aug 23, 2018
Sam Wong | Aug 23, 2018

Yes, Gotta make th $$

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is the men's department in the same store as the women?

Marian Marren | Aug 23, 2018
Sam Wong | Aug 23, 2018

Separate

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