Awful Arthur's Seafood Company

Julia Koroleva

My fiancé and I were traveling through and stopped in Roanoke for the night. Our front desk clerk suggested this place for dinner and we were very excited for some seafood in a casual setting (as we were not trying to spend two hours on a formal dinner). I know this place is called awful Arthur’s but we did not expect such an experience. We got seated and submitted our order at 9:16. Bar was a bit busy so drinks took about 20 minutes, which is not crazy. About 45 minutes in, we received our appetizer of 6 shrimp. About an hour and a half later we received our entrees. Our waitress who was running around and doing the best she could explained they only had one cook as the other walked out. She was great and very apologetic and advised she would check if they could offer any discount. We did not inquire about one but were appreciative. She came back to let us know that Dan, the off duty manager that was drinking at the bar, refused to offer anything. I am a manager in hospitality and completely understand when things happen out of your control. Instead of sending the message along, it would’ve been professional to offer an apology instead of hanging your employee out to dry. In addition, maybe assisting your cook instead of downing beers and watching your team members flail. Never coming back here again and suggesting our hotel to maybe not recommend them. To the sweet waitress who tried her best, thank you and I hope they know your worth!

Spencer Woller

My wife and I had a wonderful experience at Awful Arthur’s. We went on a Friday evening around 8pm; it was fairly quiet, but the atmosphere/ambience is upbeat and energetic. The food came out quick and Lisa provided exceptional and accurate service. I had the fried crab cake sandwich and my wife had the fish and chips. Both were delicious and the portions were generous! The Old Bay seasoned French fries were tasty as well. We will definitely be back!

Jay Harris

Very spacious and loving seafood bar. Food and atmosphere are excellent. Nice prices on everything. There prep and finishing test are in the tops in the region. Lunch is amazing. Get the fish sandwich. 2 for 1 Crabs usually on Tuesday. Nice bands and DJ'S pre Corona.

Darren D

Arthur maybe "awful", but his food is not and neither is his restaurant. Great service, food, and atmosphere. Oysters, mango mint drink, shrimp combo plate.... all very delish. Good ambiance and no wait downtown on a Saturday night. We bailed on Three Notched to come here instead. Very pleased with that decision. (No offense to Three Notched, that place looked cool too). Highly recommended!