Casella Waste Systems

Category: Garbage collection service

Address: 59 Alice Ave, Houlton, ME 04730, USA

Phone: +12075616519

Opening hours

Sunday: Closed

Monday: 7AM–3PM

Tuesday: Closed

Wednesday: 7AM–3PM

Thursday: Closed

Friday: Closed

Saturday: 7AM–3PM

Reviews

Charles Fyler

Aug 4, 2022

Called ahead to get a price to dispose of a hot water heater and several bags of fallen leaves. Quoted $8 a tank and leaves by weight. Sent my father down while I was at work. The guy had him throw it all in demo and charged him $75. I don't know if I should be more angry with the dump or dad, but at least dad was just following orders.

Miss Backwoods

Jun 11, 2022

They wont tell me how much it will cost to bring weighed trash. Weve talked with 4 different people on the main phone line who cant reach the office to get a price. I keep getting told i need to drive there, but its not around the corner and gas is expensive. Going just for a price almost an hour round trip seems ridiculous.!!They are also only open 3 days a week and accept only cash .also the employees are no where behind the glass when I try to find them.After reading previous reviews it makes me wonder how they are operating with treating people this way. I just want to get rid of trash should i really have to go through this because I don't want to rent a dumpster ?

Linda Moore

Aug 21, 2021

Always friendly, clean facility.

Travis Friedman

Jun 29, 2019

The woman in the window was incredibly rude when I asked how much they charged because they only accepted cash and I only had $80 on me. So I ran out to an atm and got back only to have them close 10 minutes early. Very unprofessional.

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Questions & Answers

Open on New Years Eve?

Jean Merritt | Aug 22, 2019
Lori Tash | Aug 22, 2019

Does the scales have different hours the are open? Or are they also 7-3

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Will there be garbage pickup on November 11th in Easton

Debbie Dionne | Nov 24, 2021
Daniel Tyce | Nov 24, 2021

No. Happy Veterans day

How should I properly recycle large items that won't fit inside my container?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.

Do I need to bag my Zero-Sort recycling?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.

What are large rigid plastics?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.

Can I put grocery bags into my Zero-Sort recycling bin?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.

What is Zero-Sort recycling?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.

How should I prepare my recyclables?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.

Does trash need to be separated from Zero-Sort recycling?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.

If I cancel my service or place my account on hold prior to the last pickup of the month, will I receive a credit?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Our billing is monthly so if you have any service during the month you will be billed for the entire month.

The household hazardous waste day planned in my community was just cancelled due to COVID-19. What should I do with my hazardous waste?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

I saw Casella placing both trash and recycling in the same truck. Are the materials being mixed together?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.

Is there a set time each week my trash and recycle will be picked up?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.

Should I still be separating my waste from my recycling? Are you going to be combining my trash and recycling in one truck?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.

Can I put construction debris in my trash container?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.

I (or a member of my household) have been diagnosed with COVID-19. Will you still pick up my waste and recycling? Is there anything special I need to do?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.

Should I be bagging my trash, or leaving it loose in the container? How about my recyclables?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.

I normally bring my household hazardous waste to the local transfer station, but I am anxious to go to the transfer station now. What should I do with it?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

Will there be changes to my service day during the COVID-19 crisis?

Casella Waste Systems | Aug 21, 2021
Casella Waste Systems | Aug 21, 2021

At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.

is trash pickup happening today?

Kip Swallow | Aug 21, 2020
David Ingraham | Aug 21, 2020

Yes there is

Is there trash pick up on veterans day?

Peter Foster-kinney | Aug 21, 2020
Scott A Brewer | Aug 21, 2020

I'm thinking not, due to it's a holiday.

Is pine tree waste open labor day

Raymond Dow | Aug 22, 2019
David Ingraham | Aug 22, 2019

No we are closed on Monday

Do you pick up trash on memorial day in Houlton?

Debra Ann Beaton | Aug 22, 2018
David Ingraham | Aug 22, 2018

No

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