Carolina Kia of High Point

Brittany Yarborough

Dropped my vehicle off for a service at 8am. It was for a smoke test that would have taken 4 hours. After 5 hours had gone by, I tried to call to get an update. I never received an answer or a call back. I tried calling 3 more times the same business day before closing without an answer. After the business has closed, I checked my Kia app to find my vehicle had been left unlocked. The next morning I attempted to call, only to be told I’d receive a call back in 10 minutes. Another 30 minutes went by without a phone call. When I finally was able to talk to Darius, my service advisor, I was told my vehicle hadn’t even been started on and was responded to in a manor that I was being unreasonable. It is unacceptable to keep someone’s vehicle for more than 1 business day without letting the customer know that would be the situation. The communication with their customers is extremely poor.

Mya Thomas

HAD THE BEST BUYING EXPERIENCE WITH MARINA OF CAROLINA HYUNDAI/KIA OF HIGH POINT!! She was very personable and we worked out a fair deal that met my needs when trading my SUV for a minivan to accommodate my growing family!! If you need to buy a car, Marina is your girl!! Ask for her! Still loving my 2022 Kia Carnival! Thanks Marina <3 -Mya Halsey

Nakeyma McCall

Marina Marina Marina is who you need to speak to at Carolina Kia. Honey she is the truth she is what a real sales person is hands down my best car shopping experience. I told her what I needed and expectations and baby she delivered and I mean from the car to my payment plan with a warranty/gap even down to a better insurance company to help this single mom feel secure. If you are looking make sure you get her cause baby she will be my go to for now on. And no I'm not just trying to hype this up she is really the truth cause I don't ever leave reviews but she helped me get back mobile so this mom can be a super mom for her kid and for that I want to thank you from the bottom of my heart!

Bri Williams

Pretty awesome staff each time I come in. Every time I feel that something is going on with my Suv they kinda put me at ease. Great customer service from the service manager and the guy who test drove my car to make sure everything was ok. I think I owe it to them to give them a 5 star! From what I see, they are great with their customers. I hope the great work keeps up with any future encounters that we may have! I wouldn’t go to any other location.