Crossroads Ford of Apex

Category: Ford dealer

Address: 1501 N Salem St, Apex, NC 27502, USA

Phone: +19194605600

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Colleen Karner

Apr 30, 2022

Larry was amazing. He gave me the information I needed to make my decision without any pressure. When I ordered my vehicle he kept me updated on the progress of my car. Even now that I have purchased my vehicle he checks in to see how the car is and if I’m happy and answers my questions quickly when I reach out. The Crossroads Ford in Apex is clean, comfortable and everyone I encountered was friendly and helpful. I highly recommend them for your next purchase.

Robin H

Mar 29, 2022

This location does a great job with my truck. I have done both scheduled and walk-in services. They are always friendly and helpful. My truck is generally ready at the estimated time, and if it’s not, they let me know quickly, so I don’t waste time running back and forth. The Works is a good package, and I end up changing the oil more frequently than recommended at times to ensure I’m covered when I need to make a long haul. If something is absolutely not due, they will tell me and let me how how/when to schedule it.

Moses Gasca Jr

Mar 18, 2022

Ordered My F450 Back In December, And Its Here, In 3 Months Wow !!!! I Been buyn trucks from Crossroads Ford for the past 10 years. You would think i get an office there already!!🤣🤣.. I Always been treated with Courtesy,, Respect,, And Honesty!!.And the deal they tell you ,its the deal you get!! Mark being back teaming up with Scott in sales Managers Are the best!! And of course my number one salesmen Mr Sig!! Awesome People!!😁

Summer Pettry

Dec 22, 2021

Both Mark and Anthony assisted me with the trade and purchase of my new vehicle. I came in knowing what I was wanting and they were able to make that happen effortlessly. Both were very nice, professional, knowledgeable, and they also took a moment to include my 5yo son in some of the process which made it a more enjoyable experience. Also, the staff I had small interactions with were very friendly and the dealership was very clean. I can confidently say that I will be coming back to this dealership in the future and hopefully working with these two again!

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Questions & Answers

Who dose the commercials for crossroads ford Alan who?

Debbie Miles | Sep 25, 2021
Harold Ellis | Sep 25, 2021

Alan Boyd

Ford dealership I bought my mustang from in Apex says they will not do regular service on the car but I have to go to a different dealership or to quick lane. Is that normal for Ford service?

Bill Goodwin | Aug 21, 2021
Bob Poliachik | Aug 21, 2021

That seems strange. I would think that the dealership would want your business.

Why would crossroads Ford not call us back? Need to have the airbags replace on the truck that we brought from crossroads Ford.

Jen Golat | Aug 21, 2020
anthony lucas | Aug 21, 2020

You might have to call them back as a reminder, I had to do that on one occasion

My transmission light has come on in my ford focus. I was told that the service center would fix it for free... Is that true

Wakara Jones | Aug 22, 2019
Wh1teLux | Aug 22, 2019

Depends on what year it was made, If I recall correctly 12-16 yes. There was a recall but the 17' 18' no.

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Hours of operation?

john knudsen | Aug 22, 2019
Cindy McKenzie | Aug 22, 2019

Sales Monday - Saturday 9:00 - 9:00 Closed Sunday Service & Parts Monday - Friday 7:30 - 8:00 Saturday 8:00 - 5:00 Closed Sunday Please Note: Good Friday All Departments are Closed

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Do you have a Mustang Bullet coming in to your dealership? How long would it take to order a Bullet?

Roger Bassetti | Aug 22, 2019
Crossroads Ford of Apex | Aug 22, 2019

Roger, we have one in the showroom right now and another one on the way. Would you like to come by and see our current one? My name is Keith and would be glad to assist.

Need adjustment of the rear lift gate on my Explorer which is stillunder warantee. Sanford crossroads where I bought it say I have to go to a ford dealer who has a body shop. Can't find one, help please.

thomas dean | Aug 22, 2018
Gabe Smith | Aug 22, 2018

The quick lube at cross roads is terrible. Girl at front desk is a go getter. The guys in shop are lazy af

Do you have a body shop ?

thomas dean | Aug 22, 2018
Tifa Lockheart | Aug 22, 2018

They do not, but Caliber next door does

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