Castanet Designer Consignment

Diana Khoi Nguyen

While I admire and appreciate the carefully curated items, I found the staff who worked here to be extremely unpleasant (dismissive glances, fake quality to their speech, loud, complaining voices). It was disheartening to me that the staff attended to a older white woman (offering to carry her selected items to a dressing room), even though I’d been browsing for much longer and was also carrying a lot of clothes in my arms. I couldn’t help but feel invisible as a woman of color, and a pregnant one (in the third trimester) at that. I would have bought more items but couldn’t justify supporting discriminatory behavior. I don’t need to be doted on at all; but I do ask for kindness and equity, perhaps even inclusivity. I’ve worked in retail, customer service, and in many different sectors of business, and know it is possible.

Carolyn Marut

The well-curated selection, fun and pleasant interior, and warm yet non-overbearing customer service make for a delightful shopping experience. I visit Castanet every time I’m in Boston and it’s always a highlight of my trip. During my last visit, the owner made a couple of indirect comments indicating that she deeply values her consigners and treats them well. This makes me feel even better supporting this small business whenever I’m in town. Last weekend, I walked out with an armful of wonderful purchases including Frame leather shorts, an MZ Wallace crossbody travel bag, and a cashmere and lace sweater by Nina Ricci — all in beautiful condition.

Dennis Legislador

I had very wonderful and successful stop at Castanet during a weekend trip to Boston. I was looking for special items to give as Christmas presents for some female family members and Castanet did not disappoint! Clothes, shoes, and accessories available at Castanet are very well curated and has lots of variety to choose from. Carrying high-quality items from well-known luxury brands as well as from smaller boutique ones, I also found Castanet to be able to cater to different price points and budgets. During my shopping experience here, I felt no pressure (as I usually do when I'm shopping at other stores) while browsing through the various racks, shelves, and displays. I also felt very well attended to when I did ask the store owner some questions. I left very satisfied after purchasing a scarf, 3 bags, and a wallet that will be great presents for my sister, sister-in-law, and mom. I'm so happy that my visit at Castanet has successfully started my early (for me) Christmas shopping for this year. Castanet should definitely be a must-stop when visiting Boston!

Vivian Shih

What a treat! My daughter and I found Castanet entirely by mistake and each walked out with a few things. Clothing and shoes are in very good condition and there were no pulls or stains in ANY of the clothing. The people who work there are very friendly and have a very good eye for qualityl. If you've got a "thing" for designer shoes and handbags and love consignment shopping this is a must stop.