Clean Freak

Renee Laguna

One of their employees brought up to me that I was paying $8 for a car wash when I could be paying $9 for the entire month... He told me that it was only $9 a month for an unlimited plan... Low and behold of course the next month I'm charged $35.. He never once told me that it was going to be $35. I almost feel like they stole from me at this point. Literally right out of my account and I only say that because he had the option to tell me and never did. I understand that it was probably the employee's mistake. I understand that it's just $35. But when you're employee tell somebody that it's only $9 a month and you guys start charging me $35 out of nowhere.... That's where I have a problem you guys are also not answering your phones so I will be in there very soon.

Dara Arvizu

We used the $13 wheel clean car wash and it didnt do the tires or rims at all. I wont be coming back.

FixItHamilton

I just dealt with a young man name Jose today. I drove up like I normally do and had my door open to have my tag scanned my windshield does not scan. I am immediately Giving an attitude and ask what it is I want? I told him that my tag needed to be scanned so that I can proceed with the car wash.The young man Jose told me “well I didn’t know”. I apologize to him and stated I did not realize he was a new employee because I deal with the regular employees every day and they remember my situation. He was very offended by my statement and stated how he serves thousands of customers every day and if I didn’t like his service he’ll remove my sticker and have me go elsewhere. He escalated the situation very quickly and unnecessarily and threaten to remove my sticker and have me go to another location. They should not have such young children working here if they care about having a successful thriving business. Needless to say I have never been treated like this at Mister car wash. I’ve never even been treated like this from Viking car wash.on top of my bad encounter with Jose. My car was not cleaned at all! Their drive Thur is not the best. My car is still very dirty!

Jeffrey Freiman

Love my unlimited plan. It's worth every penney. I used to let dirty smelly full service carwash guys vacuume and then drive My '94 onto the belt until they almost vacuumed up my security chip, pushed My ' 94 onto the belt and broke a $60 storage box. No more, @ Clean Freak I drive my car onto the belt and I dry and vacuum. It's all good here.