National Grid

Category: Electric utility company

Address: 636 Quaker Rd, Queensbury, NY 12804, USA

Phone: +18006424272

Reviews

Wilder Soundz DJ Services

Jul 19, 2022

Delivery fees are about the same as my service fee if not more at times.... I tried to get a breakdown from the company on how exactly the delivery fees is calculated and they couldn't even explain it to me aside from "it is the cost of getting the power from us to your house". I need a new power supplier!

Billie Pistocco

Jun 19, 2022

No problems in upstate NY. Bought house 2 years ago and moved in a week after, power was on and outages have never been longer than a couple hours in really bad weather. One star seriously?

Christopher Ryan

Aug 24, 2021

Worst billing system ever. When you try to pay the app and the website timeout. They tell you to clear your cookies and that does nothing. Don't even get me started on the auto answering system. To top it off, the rep just hangs up twice without saying hello. It amazes me how this company is in business.

Kellie B

Jan 1, 2020

Turned our power off a day early when we hadn’t change billing over to our names yet after moving in. We got the billing figured out and were approved that day, and were told we would have electric by the next day at 3. The next day we received a call saying it wouldn’t actually be until the following day, which seemed odd because it was New Year’s Day. Sure enough it’s New Years Day, our house is 52 degrees and after calling them we get their answering machine saying they’re closed for the holiday. Absolute joke of a company, wish I didn’t even have to give them one star

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Questions & Answers

Can I pay my past due bill with my roommates debit card he's not on the account

Tim Thacker | Aug 22, 2018
Ashley Lowden | Aug 22, 2018

Yes you can. But they are going to have to be present at the time of payment to give consent to the customer rep. to use the card.

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I’m looking for an inoperable chest freezer. I understand you pick up refrigerators and freezers. Can I obtain one?

Donna Ball | Aug 21, 2020
Patrick Brewer | Aug 21, 2020

Not from National Grid

My power is out how do I report it

Catherine Lafontaine | Aug 22, 2019
David Cerny | Aug 22, 2019

1800niagara

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Trying to find out how to have someone come and check out why i live in the 2nd floor front apartment and paying for power in basement and back hallway with no access back there

Stacy Blake | Aug 22, 2019
RawNoise_Astro - Steve Eggleston | Aug 22, 2019

Sounds like a land lord wiring setup. Not sure National Grid could help. Call them to possible help verify your suspicions though. Good luck

Why is my power out

Tony | Aug 22, 2019
Catherine Lafontaine | Aug 22, 2019

I live in Mayfield ny .our power is out

Can I put the electric in my name where my daughter lives

Nancy Silva | Aug 22, 2018
Steve Batchelder | Aug 22, 2018

Sure,and the billing would be yours also

Is there a problem with power on dix avenue

Sandy Verra | Aug 22, 2018
Will Kincaid | Aug 22, 2018

When isnt there?

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