JCPenney

Category: Department store

Address: 406 W 5th Ave, Anchorage, AK 99501, USA

Phone: +19072795656

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Faith Wall

May 26, 2022

**Visiting from Seattle, WA Visited the store for a couple shirts for a conference. By far the best customer service I've gotten from JC Penney in years! Thank you Ryan and Cecile! And the rest of the staff working the fitting rooms and the floor!

Robert Winfree

May 12, 2022

I liked shopping for clothes at JC Penney, but when they started locking the restrooms, I had to leave the store mid-shopping. Sorry, I won't be back.

Irish Brit Twit

May 9, 2022

It's time for JC Penny to go the way of the Dodo bird. My wife and I are elderly and my wife is handicapped. On our recent trip to the Anchorage JCP, we were greeted with boarded up fitting rooms and restrooms. There were no signs telling where we could find either, and staff were no where to be found. When I finally did find an employee, I was informed the only "open" fitting rooms were located on the 1st floor on the other side of the store and on the 2nd floor, and the rest rooms could only be found in the mall. We weren't the only ones frustrated as we helped several other elderly ladies "find" an open fitting room. I don't recommend anyone over 60 using the Anchorage JCP.

Jared Polk

Feb 20, 2022

Found a suit I really liked for Valentines Day dinner. The price rang up for the regular price despite being marked on sale. I mentioned that to the cashier and she told me to show her the sale price and she'll correct it. I showed her, she fixed it and even offered me an extra discount (completely unnecessary, but definitely appreciated!!!) Very impressed with their selection and service!

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Questions & Answers

Do you carry women's dresses for sizes 20-22?

Julie Wohrle | Aug 22, 2019
Tasiana John | Aug 22, 2019

Just go to the the plus size they should have it in many sizes

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Are they open today?

Jan Prouty | Aug 22, 2019
Pink Anderson | Aug 22, 2019

Yes

Do they have beds to lay on and try them .

Brenda Galpin | Aug 22, 2018
Brenda Galpin | Aug 22, 2018

Thank all of you for your information😥😁

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Where do I send returns

Fawn Duncan | Dec 24, 2021
Alicia Salas | Dec 24, 2021

Online orders and in store purchases can be returned on the 3rd floor in the home department.

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are we able to try clothing on or are the dressing rooms closed

Lawrence Garcia | Aug 21, 2021
Pam Mork | Aug 21, 2021

Call them i do not know

What time does curbside service stop

Lorelei White | Aug 21, 2021
JEFFREY JONES | Aug 21, 2021

I don't know Sorry Google J.C. Penny website ! I prefer look at what I'm buying ! And have Clearance Clothing at a steal than Original Price Now on Clothing 😎 sad to say most Popular Sizes are hit and miss ! But Worth to Shop Here ! Thumbs Up !

Do they allow you to try on clothing in the store? Do they allow returns?

Mary Vogel | Aug 21, 2021
Krystal “Krys” Taddicken | Aug 21, 2021

Yes on both

Anchorage AK, not one answering at the portrait studio. (mailbox full).Due to Corvid Virus are you up and running? Over 20 attempts during the past 2-weeks.

Diane Pyle | Aug 21, 2020
Jenn Conlon | Aug 21, 2020

I do not believe our portrait studio is open currently. I'm an associate with Jcpenney. I am unsure of when that will open.

When are you opening back up in Anchorage, AK?

Rose Marie Cherven | Aug 21, 2020
Karen Best | Aug 21, 2020

Per governor everything will be open by Friday 5/22. JCP did announce they are filing for some bankrupty restructuring protection and I think plan to close 25% of stores.

Do you have Mens Dickie Jeans size 33waist 30 length in our Anchorage store? Thanks

Joan Evans | Aug 21, 2020
Brian O | Aug 21, 2020

Joan, These questions are truly best answered by calling the store or checking their inventory online. Rarely will retail stores (especially of this caliber) monitor these community forums. Good luck.

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No more Thanksgiving Coupon 2:15 pm. all three doors in Anchorage? I don’t think it’s true. It seems the coupons were being saved for employees acquaintances, friends, and family?

WiD Sea | Aug 21, 2020
Debbie Lohmann | Aug 21, 2020

Their coupons are on line now & works best if you have a jcp app

When ordering eye glasses how long do they take? 2 weeks?

Stella Olson | Aug 22, 2019
Tarrance Wrice | Aug 22, 2019

Or less Just show up and get your glasses. You need them

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Is jcpenney open tomorrow in anchorage

Leen Leituala | Aug 22, 2019
Boyd Soule | Aug 22, 2019

Yes

What time would the design your own sunglasses be in Anchorage Alaska June 21

Xxx | Aug 22, 2018
Jeremy L. Garcia | Aug 22, 2018

I think its ten am 😎👍🏽😁😁

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Hi do you get more than1million customers a day

Mohandat samlall | Aug 22, 2018
Jim Kelly | Aug 22, 2018

And you unlock the doors and turn on the lights.

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Can I order from the anchorage store on line . I live in Kodiak and I have a penny’s card .

Diane Knagin | Aug 22, 2018
Bob Mill (323Alaska) | Aug 22, 2018

I don't think their online store takes into account where the closest store is unless you want to do an in store pickup. Orders for big box stores typically ship out of regional distribution centers.

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