Department of Public Social Services

Category: Social services organization

Address: 7555 Van Nuys Blvd, Van Nuys, CA 91405, USA

Phone: +18666133777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Oshin Kazarian

Aug 5, 2022

I had never received my ebt card in mail so I went in to get it, it was easy and it only took 30 mints

Bizette Frye

Jul 1, 2022

It seems that every time that the website is having maintenance problem peoples Benefits are being stolen this is the second time that they stoled my benefits off my EBT card I have 4 kids and this is the second time that they won’t be able to eat or rent won’t be paid. $1,400 plus $600 is gone and all they told me to do is make a police report and fill out a form and hopefully I would get it back this is not ok. I think they need to go back to giving us checks so this never happens again.

Daniel Gaffney

Jun 11, 2022

Another place that is that I have drop off two weeks ago paperwork in person for a person I been helping and on the 10 she didn't receive her benefits. Top things off she is pregnant

MIZBJoy Good

Apr 12, 2022

If you need social services help, this is definitely a great location to go to, very nice area of Van Nuys. The park like atmosphere is really nice and the people who work there are extremely friendly and very respectful. You don't feel as if you are "less than" because of your personal situation. Talk about FAST 😳! You're not rushed but they get you want you came for.... quickly. #TheBest

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Questions & Answers

So I got approved for CalFresh, but haven't received EBT card in over a month now. Can I go to DPSs office and get it in person?

Jose Antonio Mendez | Apr 23, 2022
MIZBJoy Good | Apr 23, 2022

YES, that's what I went for .. very fast and nice location.

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Is the dpss open to walk ins?

Louise Ruiz | Jul 22, 2022
harold tack | Jul 22, 2022

Yes, they will help you if your a walk-in.

Can I replace my Medi-Cal card here? As a walk-in?

Bernice Loza | Aug 22, 2019
Yesenia | Aug 22, 2019

NO, You have to call medical directly and depending on what provider you have you probably have to call them to send a replacement. eg. Kaiser, health net, Care 1st, Blue cross.

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What holiday are they closed

Elizabeth Juarez | Aug 22, 2019
Savannah C | Aug 22, 2019

All the national holidays observed by county, school and banks. Christmas, New Year, Labor, Memorial, 4th of July, Presidents day, MLK day, google it under observed holidays.

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Isthis place open after the goverment shut down ? Will it be open tommorow ?

alexa hernandez | Aug 22, 2019
UNIQUE ONLY | Aug 22, 2019

You can try with your social card or your medi cal card ,and your ID pic.any ways they have copies from all your personal papers,

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Someone at this office speak Spanish?

Melissa Torrente | Aug 22, 2018
UNIQUE ONLY | Aug 22, 2018

Of course, if and if the person who is going to help you does not speak it right there they have interpreters, and another thing if you have forms to fill out even if they will help you given the same day you go they have staff to help us fill out the forms and bilingual too, 😉😉 luck

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I live in Sylmar which office do I go to

Lori Valadez | Aug 22, 2018
Jennifer Aurora | Aug 22, 2018

Probably the one in Reseda

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after been out of the country,my sister needs the SS office to discount again for medical services. So she can qualified to enroll with Kaiser . Can she do it in line?. .

Marie Kestone | Aug 22, 2018
Elena Monarrez | Aug 22, 2018

She can apply,but they will notify her by mail for an appointment with a SOCIAL worker ,they will let her know is she can go to kaiser. KAISER DOES TAKE MEDI-CAL...

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i recieved my card + letter saying what I will recieve after picking up my card and showing id.The letter stated i would recieve something in early July,its the 4th and nothing was there on the 3rd should I check an atm? My phones currently off.

Chris Thomas | Jul 22, 2022
Zuleyma Quezada | Jul 22, 2022

Is because is long weekend but call tomorrow early en tell they will give you tomorrow

Has any chance to contact my case worker by phone been permanently severed? I continually get (for MONTHS) the old "you can try back or use the self useless line." I just want to talk with my case worker.

Tony Garriga | Jun 22, 2022
Daniel Gaffney | Jun 22, 2022

It' seems like know one want to answer the phone but I bet they get personal all's and answer right away. Lol

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do i need appoitment for verification of benefits

Sadaf Bassala | May 23, 2022
MIZBJoy Good | May 23, 2022

No but at beginning of month expect wait time 35-mins or more.

I no longer live in the state. Tried to cancel Medi Cal twice and failed. How do I cancel Medi Cal as I am no covered by another coverage in another state.

Joseph DiBenedetto | Mar 24, 2022
Emanuel Tucker (Mr Bumpy 52) | Mar 24, 2022

You got to call them on the phone or go to the office.

Can I get a replacement EBT card as a walk in?

cole stone | Feb 22, 2022
Sharon Eye | Feb 22, 2022

No. Those days are over you have to call Cust serv first and they set it up , then you can walk in , get a tix number .

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Are they pet freindly

Michael Diaz | Jan 23, 2022
John Varnell | Jan 23, 2022

Service Dogs yes

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Can i get a replacement ebt card issued there

Thomas Cortez-Alba | Nov 24, 2021
Pamela Gibbs | Dec 24, 2021

Yes

how do i update my income information

sang lee | Nov 24, 2021
Mayra Garcia | Aug 7, 2022

Do you have a link

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Does your office have or know of a welfare facility that can provide free help to an invalid elderly a few days a week? Not for myself but for a friend who is destitute.

Dixie Holtz | Aug 21, 2021
Marina K. | Aug 21, 2021

The department is open now. Not sure how much capacity it has but they are allowing people in. They can go and ask. Sorry that's all I know.

Is this location open tomorrow

Jennie Sanchez | Aug 21, 2021
Claudia Amaral | Aug 21, 2021

Yes but only security is at the entrance ..you have to call DPSS Customer Service1-866-613-3777 to make an appointment. Unless you're going for somewhere business don't forget to wear your mask.

Is there any dpss walk in open?

Paula Harris | Aug 21, 2021
Gabriela Salinas | Aug 21, 2021

No they are closed

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Can I send medical recertification form to this address ?

Roger Ryu | Aug 21, 2021
Denise Bowie | Aug 21, 2021

I'm pretty sure you can. They have a drop box in the back of the building.

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Can i walk in and get a new ebt card?

Emilio Galvan Jr | Aug 21, 2021
Ashley Daniels Mcclellan | Aug 21, 2021

No u can call the number and go pick one up by appointment..or they can mail u one

How can i get a replacement ebt card?

Adriana Stroud | Aug 21, 2020
Samuel Escovar | Aug 21, 2020

Call their publicly posted phone number and set up an appointment to get your replacement card.

Do you think I can apply on line for medical

Guadalupe Vargas | Aug 21, 2020
Nayeli G | Aug 21, 2020

Yes

Are they open? Or closed from the virus

Samantha Carrillo | Aug 21, 2020
Valli Aman | Aug 21, 2020

I dont know either. Call first.

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Middle initial is incorrect, how can I have that changed?

Helga Q | Aug 21, 2020
Sean Schwartz | Aug 21, 2020

I think you'll have to go in, & ask the information desk for help.

Can I get a proof of medical benefits letter at this location? Thanks.

Wallo Mendoza | Aug 21, 2020
Savannah C | Aug 21, 2020

Yes. If you have Medi-cal or hmo thru Medical goverment health insurance.

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Hi!! I Work in a preschool and one of the income requirements as proof of income is the most recent notice of action that has the amount a parent gets monthly. My question is how can the parents get that do they have to make appointment?

Margarita Saenz | Aug 21, 2020
Savannah C | Aug 21, 2020

Or go directly to the office and get the print out from live customer service. They can print for her. If they don't like waiting on the phone. Have case number available or medical id number.

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Does this place ever answer the phone? I’ve been waiting to talk to someone for an hour!

Harout Moroyan | Aug 22, 2019
TERRY KLEIN | Aug 22, 2019

They have a customer service number you can also call and they usually answer faster

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can i go here to ask for proof that i do not receive benefits?

Betty Carpio | Aug 22, 2019
Yesenia | Aug 22, 2019

If ur not getting any you do not need proof that your not receiving anything. If you received benefits and they where terminated in the past 6 months you CAN get a copy of the termination letter. Other than that whomever might need records like this can look up your Social Security number & look at all the income you have.

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Can i apply for unemployment here

The Geeks' Fantasy | Aug 22, 2019
Solomon Katis | Aug 22, 2019

No

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Dog Buar supplier

Hugo Barrientos | Aug 22, 2019
Savannah C | Aug 22, 2019

Did you mean a Good provider? Did you write a good provider in Spanish?

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can you apply for general relief at this offfice

David Sasser | Aug 22, 2019
Solomon Katis | Aug 22, 2019

No I don't think so bro... they mostly deal with Gain,

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Can you make a appointment

Blue D | Aug 22, 2019
Lazaro calixto Rodriguez | Aug 22, 2019

Yes

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What are the requirements to re apply for medical. Is there any fee for the application

Luis Sosa | Aug 22, 2019
Savannah C | Aug 22, 2019

No fee.

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Do you guys provide daycare services for infants ?

Lamesha Joyner | Aug 22, 2019
Guadalupe Hernandez | Aug 22, 2019

No but they do have a playground so children may play with an adults supervision.

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Is this where I apply for general relief

Pauline Bridgwaters | Aug 22, 2019
Savannah C | Aug 22, 2019

Not there they have another office in Sun valley. Google general relief on Glenoaks for the valley.

Can i apply for medical coverage inkibe

Janet Lara | Aug 22, 2019
Yesenia | Aug 22, 2019

Yes, but if you have a job and its offered there they make you take the one ur job offers

can i pick up my ebt card at this location, possibly?

Sanna Heshmati | Aug 22, 2019
Wendy M. | Aug 22, 2019

Yes

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Are you guys open tomorrow 22 thanksgiving day or friday

Eva Hurtado | Aug 22, 2019
Clarissa Joseph | Aug 22, 2019

Never. Thanksgiving is a Federal holiday and is observed by all government agencies. The day after Thanksgiving is

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What do I need if I'm homeless to get food assistance

Darryl Felder | Aug 22, 2019
Yesenia | Aug 22, 2019

ID and Ur s.s number..... you can also go to Mend and pick up a box of food

What is my case number?

Rex Thompson | Aug 22, 2019
UNIQUE ONLY | Aug 22, 2019

Call the social dept,,they help you with that,,do nat ever give any information to nobody,,

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Does this office offer General Relif

Elena Monarrez | Aug 22, 2019
Yesenia | Aug 22, 2019

No, this office is only for families. The GR office is in Sun valley

where can I get a list of local restaurants that accept ebt cards

William Randa | Aug 22, 2019
Naomi Burn | Aug 22, 2019

You can also go in to this office and ask for a list.

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I need to interview a social worker do you think I can interview someone from there?

Mayra Monterrosa | Aug 22, 2018
Patricia S | Aug 22, 2018

I am not sure. Try h.r

Were do I mail my cal fresh application

Elena Monarrez | Aug 22, 2018
Nash Nash | Aug 22, 2018

You can do it online or go inside and do it mailing is just going to prolong the process

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What help can they offer me if me and my family are homeless....

carolina victor gonzalez | Aug 22, 2018
Naomi Burn | Aug 22, 2019

You should definitely go in and ask.

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can I apply for Medicaid at this location if no where

Salvador Tillit | Aug 22, 2018
elv varg | Aug 22, 2018

Yes you can

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