Moss Bros. Toyota of Moreno Valley

Category: Toyota dealer

Address: 12630 Motor Way, Moreno Valley, CA 92555, USA

Phone: +19512478000

Opening hours

Sunday: 9:30AM–9PM

Monday: 8:30AM–9PM

Tuesday: 8:30AM–9PM

Wednesday: 8:30AM–9PM

Thursday: 8:30AM–9PM

Friday: 8:30AM–9:30PM

Saturday: 9AM–9:30PM

Reviews

James Baylus

Aug 11, 2022

Dropped off my truck today for routine maintenance and was greeted by Frank Navarro. Frank is a very easy and informative associate to work with. Frank let me know exactly what services were going to be performed, and recommended a service that would most likely save me money in the future. He did this all with a very informative and non pushy approach. I really appreciate Frank and believe he is a valuable asset to the Moss Bros. team. Thanks Frank!

Alejandra Fernandez

Jul 1, 2022

When we were selling our leased car to them, took them weeks to tell us we couldn't do that and that we had to take the car back to the original dealership and buy our lease back before selling. All good until we went to pick up our car and they magically had both taken the car to another dealership and lost the keys. We bought a new car through them after all that and got a recent recall message for a software update. Emailed for weeks to get to them as that is the protocol for safety recalls. Finally called after not hearing back and apparently we had missed our appointment which they never contacted us for. Gave us another appointment for today, I take it in and am told 4-6 hour wait. I wait 7 hours before calling. Have to wait for a manager to call me back. They call me back and leave a message at 5:30pm to call them back. Call back at 6pm and apparently the service department closes at 5:30pm. We call and no one has our paperwork and we are stuck without a car until we can figure out what happened and why they needed to have a manager call us back. Hopefully they haven't lost or damaged the car...

M Garcia

May 2, 2022

I had such a great experience thanks to Frankie! He had a great positive attitude and offered me the best deals. Usually coming to a dealership I feel so overwhelmed but Frankie made the process super easy and fast. I can’t express my gratitude towards moss Toyota for helping me with my car issues.

Jammie Johnson

Jan 29, 2022

I put money down in December before the vehicle had arrived. Because I put my trust in them they put forth a great effort for me. When my car was stuck in transit, Brett and Jesus worked tirelessly with another Toyota USA to bring my vehicle to me. Then 6 weeks later my vehicle was hand delivered. Papers were signed and my family and I have a brand new Toyota Sienna Hybrid. Excellent work guys. Thank you!

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Questions & Answers

Why they keep trying to sell people parts or services that their car doesn’t need it?

Nezar Ayoub | Aug 22, 2018
Jim Rode | Aug 22, 2018

Never had that happen to me in 7 years of service at Moss. Suggestions, yes. Pressure,no.

First time at this location, brought my faters 07 Toyota Tacoma in for an oil change. I did not schedule this service so lets see how long it takes.

Tone A | Aug 22, 2018
Tania Shuey | Aug 22, 2018

Depends on how busy they are. I know they do appointments first. At least from past experience.

Does this location wash the car after having an oil change done?

MCL MCL | Aug 22, 2019
Tim Myers | Aug 22, 2019

Not anymore.

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Do you sell after-market parts?

Moss Bros. Toyota of Moreno Valley | Aug 15, 2022
Ericka Thagard | Aug 17, 2022

I can't answer that, maybe you can call and ask directly.

Before driving and hour, Is this dealer selling over MSRP?

Kimberly Vazquez | Apr 23, 2022
Russell Gaudsmith | Apr 23, 2022

Yes most definitely

Can I add my spouse onto the title and registration of my vehicle? How can I do that?

Sarah Jackson | Mar 24, 2022
Moss Bros. Toyota of Moreno Valley | Mar 24, 2022

Hi Sarah, if you are in the process of buying a vehicle, you can add both names to the sale. If you already own the vehicle, you should contact the DMV for instructions.

are you open weekends for service ?

daniel morales | Feb 22, 2022
Valerie Jean “Wawee” Hernandez | Feb 22, 2022

Best Toyota dealership and Service Department on the planet. I adore Joel Ryan Spencer and Jr. in Sales; and Mike Dawd and Keith in Service.

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Do you have blinker bulbs for my 95 tacoma

Todd Barnett | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Todd, please contact our Parts Department at 888-334-9744 and we will get these ordered for you!

Do you have tonneau covers available for the 22 Tundras?

Chad Ackley | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, these are available for order in our Parts Department, contact them today at 888-334-9744.

Do you stock tires for most vehicles?

shawn dougherty | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we stock tires for many popular vehicles.

My car started saying "maintenance required" visit your dealer - does that just mean regular maintenance?

Christine Seeger | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Christine, yes that is regular maintenance for your Toyota vehicle. Schedule an appointment online today at https://www.mossbrostoyotamorenovalley.com/service-department.htm

Do you guys sell parts online?

Juan Millan | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

No, but you can contact our Parts Department at 888-334-9744 and they will assist with ordering any part you need. Thank you!

Do you have snow tires

Todd Crowl | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

No, we don't stock them but we can order snow tires to fit your vehicle.

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Do you sell tires

Mark Moore | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Mark, yes! Schedule your appointment today at https://www.mossbrostoyotamorenovalley.com/service-department.htm

My Tundra needs spark plugs. Do you do this kind of service?

Eric Stahl | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we are able to replace spark plugs on any Toyota model as well as most other manufacturer vehicles.

Do you offer Free loaner cars ?

Tom Chohrach | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Tom, we offer free rentals to those undergoing warranty and larger repairs.

Do you replace windshields?

Joseph Culbreath | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Joseph, we do install windshields. Thank you for your question.

Does this dealership offer finance options for service work?

Joseph Bynum | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Joseph, yes we do. We have flexible low monthly payment options for qualified customers. Learn more and apply at https://apply.sunbit.com/mossbrostoyota

do you sell tires?

Michael Escobedo | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Michael, yes we do! Schedule an appointment online today at https://www.mossbrostoyotamorenovalley.com/service-department.htm

what are your service hours?

Ali Reagan | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Ali, our service hours are Monday-Friday 7:00am-5:30p, Saturday 7:00am-5:00pm Sunday 8:00am-4:00pm

Do you have Accessories for Tacoma's

Brock Melice | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we sell a variety of parts and accessories for Tacoma's and the entire Toyota product line.

Do you sell brakes?

Mike Harper | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we do!

Hello, Are you able to put a lift on my 2021 Tundra? I’m thinking of maybe a 3” lift kit. I would also like new (more aggressive) tires. Can I get those at the same time?

Lehman Franklin | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Hi Lehman, we do not lift 2021 Tundras but may be able to lift other years, please check with us for availability.

Do you sell tires?

Donnie Ringler J | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we sell tires for all makes and models.

Do you have tires in stock?

Hattie Mandan | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we have many tires in stock.

Do you sell tonneau covers for a 2019 Tacoma?

Monte Baez | Feb 22, 2022
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Yes, we can order these. Please visit our part department for information.

What are the Covid safety practices like here?

Anonymous | Aug 21, 2022
Moss Bros. Toyota of Moreno Valley | Aug 21, 2021

All employees and customers are required to wear masks, shields have been installed at all sales and service desks, hand sanitizer is available throughout the dealership, and social distancing is in effect. In addition, we use sanitizing spray in all vehicles. Hope to see you soon!

When does the parts deparment close?

Ben Cashman (Ben10xl) | Aug 21, 2021
Moss Bros. Toyota of Moreno Valley | Aug 21, 2021

The parts department hours are M-F 7a-5:30p, Sat 7a-5pm and Sun 8a-4p.

WHICH VEHICLE HAS THE BEST GAS MILAGE?

Patrick Harrison | Aug 21, 2021
Moss Bros. Toyota of Moreno Valley | Aug 21, 2021

We have several new Toyota models in stock that are hybrid or electric offering low to no gas consumption. Come by today and check out our selection or visit https://www.mossbrostoyotamorenovalley.com!

Do they have special discounts for military or first responders?

Lucy JoHansson | Aug 21, 2021
Moss Bros. Toyota of Moreno Valley | Aug 21, 2021

Yes, the manufacturers we work with do have discounts for several types of customers including first responders and military. Learn more at https://www.mossbrostoyotamorenovalley.com/military-rebate.htm.

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Do you offer shuttle service?

Patrick Harrison | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Yes, our shuttle service operates from 7am-4:30pm Monday-Saturday.

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DO YOU HAVE ANY TOYOTA SUPRA AT YOUR DEALERSHIP?

Jennifer Freeman | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Our inventory is constantly changing. Please visit https://www.mossbrostoyotamorenovalley.com/new-inventory/index.htm for the latest vehicles in stock.

DO YOU HAVE FIRST TIME BUYER DISCOUNTS?

Jennifer Freeman | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

At this time we do not offer first-time buyer discounts but there may be other programs available to you. We do work with first-time buyers and would welcome the opportunity to walk you through the process. Please come in or give us a call for more information.

DO YOU OFFER NON-TOYOTA VEHICLES?

Juan Flores | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Yes, we offer a wide variety of used vehicle for purchase across all makes and models. You can view our current inventory at https://www.mossbrostoyotamorenovalley.com/all-inventory/index.htm.

WHAT ARE YOUR STORE HOURS?

Juan Flores | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Our Sales Department hours are Monday-Thursday 8:30am-9:00pm, Saturday 9:30am-9:30pm and Sunday 9:30am-9:00pm. Our Service and Parts Departments are open Monday-Friday 7:00am-5:30pm and Saturday from 7:00am-5:00pm. We look forward to serving you.

Do I have to wear a face mask when coming to your dealership?

Juan Flores | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Yes, we are following CDC and State recommendations and mandates that require face coverings be worn in public places. We appreciate your understanding and cooperation.

WHAT TIME DOES THE SERVICE DEPARTMENT OPEN?

Juan Flores | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Our service department opens at 7am Monday-Saturday. Closed Sunday.

Do I have to schedule an appointment for a test drive?

Jeff Fox | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

No, you can visit our dealership during business hours and test drive any of our in-stock vehicles. If you prefer, you can schedule a test drive by visiting our website or giving us a call at 951-247-8000.

How do I schedule an appt with service?

Jeff Fox | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Please give us a call at 951-247-8000 or schedule online at https://www.mossbrostoyotamorenovalley.com/service-department.htm. We look forward to serving you!

DO YOU DO AT HOME DELIVERY?

Juan Flores | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Yes! First, shop online to find the right vehicle for you, start the process by submitting a Moss Drive Direct to Driveway form. We'll contact you, answer your questions, and schedule an at-home test drive. If you like the vehicle and wish to make a purchase, we'll communicate electronically and much as possible and then deliver the vehicle to your driveway and finalize any signatures required to complete the purchase.

Am I able to buy vehicles online?

Peter Jenkins | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Hi Peter, we encourage our customers to start the buying process online at MossBrosToyota.com. First, browse our inventory to find the right vehicle for you, start the process by submitting a Moss Drive Direct to Driveway form. We'll contact you, answer your questions, and schedule an at-home test drive. If you like the vehicle and wish to make a purchase, we'll communicate electronically and much as possible and then deliver the vehicle to your driveway and finalize any signatures required to complete the purchase. We'll complete as much of the process as possible remotely to promote your safety and ours.

Are you open on the 4th of July? If so what hours?

chris heck-stark | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Aug 21, 2020

Yes, we will be open for business on July 4th and many major holidays for your convenience. Our hours are 9:30am-9:30pm. See you soon!

How can i know if my troka 2010 tundra 2wd is usa flex fuel

jose lsidoro molina manriquez (chino Molina) | Aug 21, 2020
Moss Bros. Toyota of Moreno Valley | Feb 22, 2022

Please consult your owner's manual or visit any Toyota dealership.

How much do you charge for a top quality paint job for a 2010 Toyota (rusting needs to be repainted). Frustrated that this car is only 9 years old, paid off, but looks horrible. It's new name is "Rusty", hood and back paint getting bad now.

LINDA VIGIL | Aug 22, 2019
Moss Bros. Toyota of Moreno Valley | Aug 22, 2019

Hi Tania, with a vehicle that old with rust, we would need to evaluate it in-person to be able to give you an accurate quote. Please come see us and ask for Peter, he will be happy to assist.

2009 Toyota camry spark plugs price EST of 4?

Jose Martinez | Aug 22, 2019
Moss Bros. Toyota of Moreno Valley | Aug 22, 2019

Hi Jose, The spark plug for 2009 Toyota camry would be $17.21ea.(4) Total would be $74.43 after tax.

Are you open for business on Thanksgiving day

Shakira Gonzalez | Aug 22, 2019
Moss Bros. Toyota of Moreno Valley | Aug 22, 2019

We will not be open Thanksgiving day. Please come see us on Friday.

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