Union Station Adult Center

Jerome Mclennan

My experience has been they Go the extra mileThe worker Elaine has been the best

Tanya Jefferson

I didn't get a bed. Different strokes for different folks. And many different new faces came in and was received a bed while i was sleeping in my car.

Lorraine

Reviews of Union Station should NOT include volunteers' reviews!! It defeats the purpose of reviews. This review pertains to the Adult Center on Raymond Ave. This place is the dregs. Like Hell itself. If you want to be treated like a second-class citizen, like you've done something terrible to have landed in a position of homelessness, than come on down! The staff is the worst. Barbara B, Kim C, Nita C...oh my god. The most apathetic, ineffective, self-serving, inconsiderate, dishonest social workers I've ever encountered. Diann Horton tries, but isn't able to maintain a decent staff. Ryan I, Program Manager, is disconnected, disinterested, and thoroughly lacking in the ability to handle escalated issues. They all turned a blind eye while a man spiraled into paranoia, ultimately murdering his young wife in the most brutal fashion you can imagine (Google: Valentino Gutierrez and Tiana Alfred). They allow anyone into their shelter...be it psychotic criminal, or 80-year old with dementia, and couldn't care less at the outcome (I couldn't believe the elder abuse of this woman that went on!). At one point during my stay, we were robbed and the dorm was ransacked while we slept. These people insisted that the woman responsible would be welcomed back, despite residents still missing purses, and trying to get new IDs, SS cards, etc. They didn't care one bit that we were all traumatized. As far as Kim C. this woman will tell clients she "loves" them, but then won't return a call, email, or text for WEEKS, and then when she does, she tries to turn the blame on the client. THIS SORT OF TREATMENT OF THE HOMELESS EXACERBATES THE ISSUE OF HOMELESSNESS ITSELF! I've never in my life been treated so poorly as I was by Union Station. We're given assistance, but expected to sacrifice any modicum of pride or dignity we have left. There are many mentally ill clients at Union Station. It's not a transitional shelter. There are clients who've been there for as much THREE YEARS!! What does that tell you about their "Housing" abilities! They have written on their vans "Employment Housing and Recovery," or something. They do NOTHING to help with employment. NADA. That's a joke. They have a bulletin board with outdated flyers on it. They do NADA to try to help the drug addicts and black-out alcoholics. It's insane. Truly, a nightmare. Whatever you can do to avoid this hell-hole...do it! p.s. How funny that our nighttime thief (PH) has given Union Station 5 stars! Just yesterday, it appears. And another thief has reviewed Union Station favorably not once, but twice, and mentioned God, while being known by all as the biggest thief there (BM). Also, AN EMPLOYEE (DB) has left a positive review! How does THAT help someone decide if they should risk their physical and mental health by staying at Union Station?!

Dave N “DaveNLA” LA

Tried to tell Maurice ....jerk what was going on but he decided to tell all !!