Richard Dong - State Farm Insurance Agent

Category: Insurance agency in San Juan Capistrano, California

Address: 27136 Paseo Espada #124, San Juan Capistrano, CA 92675, USA

Phone: +19498551310

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Lisa Cherry

Aug 16, 2022

Christa Smith and Richard Dong have been our agents in our State Farm office for many decades. It’s always awesome quick efficient and effortless problem solving service! State Farm has always been there for us!

Randy Meeks

Jun 24, 2022

Christa has been invaluable in helping us transition our California insurance to Tennessee.

Frankie DiCrasto

May 13, 2022

Christa was extremely helpful! Made the process very very easy and stress free. She was very happy to assist me with all of my needs. Would highly recommend!

Katherine Law

Aug 25, 2020

Richard and his team are very responsive and professional. My family and I have been going to his team for years now for all insurance needs. It is really nice to have a team that's got your back. Thank you to everyone at State Farm.

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Questions & Answers

How do I download the State Farm mobile app?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What factors influence car insurance rates?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I use my check card or debit card?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

State Farm accepts most major credit and debit cards.

How fast can I get car insurance coverage?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Can I pay by phone or mail instead of online?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between market value and replacement cost?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

What is the difference between sending my quote and purchasing with an agent?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What can I do on the State Farm mobile app?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Is my payment information secure on your website?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Richard Dong - State Farm Insurance Agent | Jun 22, 2022
Richard Dong - State Farm Insurance Agent | Jun 22, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I changed my mind about purchasing this insurance. What should I do?

Richard Dong - State Farm Insurance Agent | Aug 21, 2021
Richard Dong - State Farm Insurance Agent | Apr 23, 2022

Contact us via phone directly between 9-5 weekdays for the quickest help. Email and text works too ! Our afterhours and weekend team can help as well.

How can I pay for my insurance if I decide to purchase it online today?

Richard Dong - State Farm Insurance Agent | Aug 21, 2021
Richard Dong - State Farm Insurance Agent | Apr 23, 2022

Our online application accepts many forms of electronic payment- Credit Card and Debit Card are the most popular.

Do I have to pay for an online quote?

Richard Dong - State Farm Insurance Agent | Aug 21, 2021
Richard Dong - State Farm Insurance Agent | Apr 23, 2022

Online quotes are FREE !

Is my account number the same as my policy number?

Richard Dong - State Farm Insurance Agent | Aug 21, 2021
Richard Dong - State Farm Insurance Agent | Apr 23, 2022

Policy numbers are different than a Monthly or Quarterly account billing number. If you still are not sure, Call, email or text us if you need help with your billing accounts and policies.

When does my coverage start?

Richard Dong - State Farm Insurance Agent | Aug 21, 2021
Richard Dong - State Farm Insurance Agent | Apr 23, 2022

In most instances, we can customize the start date based on your needs. If you need it today, we can probably help you with that ! Home closing escrow in 14 days from today? we can help with that as well.

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