City Sports Club

Jackie Chan

They only want to get you in the door. I first called to see if they had any specials/promotions/discounts going on, but they were extremely adamant on talking about it in person. We talked in person, but none of the discussion was about specials/promotions/discounts. Because there weren’t any. Fine. It was only $45 dollars anyways, and I only needed a month. Or so I thought. We entered my personal information in the computer and signed some digital paperwork when suddenly the checkout page showed $90. “Don’t worry, you won’t have to pay that, since you’re only here for a month”. I pulled out my card and the reader said $90. I brought that up to him and he acted all “oh-I-thought-you-knew”— apparently I also would have had to pay some additional annual fee. If I had known that, whether through the website, phone, or in person, I wouldn’t even have bothered to get that far. As I was about to walk out, he mentions some $75 dollar one-month student membership. Fine, the location of the gym was too convenient to pass up, though everything else I felt I drew the short end of the stick. The facilities are average. There are a lot of machines and weights, but there are even more people. Imagine going to the gym right now and that machine you’re going to start your workout off with. It won’t be like that in real life. There’s so many people that the buildings’ internal temperature is abnormally high due to the body heat. It feels like a sauna even if you are weight lifting or on the bikes. At least I’m working off some water weight from all the sweat. Today was my last day, so I figured I would get one last good workout here. Or so I thought. Yesterday, I worked out, and I checked in with an employee before I left about when my membership would be over. She turned out to be a personal trainer, so she pointed me to someone else and said, “He would know.” So I asked the same thing. “Yeah, it looks like your membership ends tomorrow.” “Sounds good. Just to confirm, though, does that mean tomorrow is my last day or today?” “Tomorrow.” “So I’m good to get in one more workout tomorrow?” “Yes.” No. It was not. I woke up early and prepared to get a good final workout at this gym. I did not. I could not log into the app to check in, so I spoke to the front desk associate who said my membership ended today and YESTERDAY was my last day. Completely wasted my time. Again, if I had known, I wouldn’t even have went that far. Maybe it was just a mistake, one that shouldn’t have happened, but I wouldn’t be surprised if I ended up in a cycle of them just trying to get me into the door.

Alexandra Carter

I paid upfront for a 3-year membership right before Covid so I’m with this gym for a while but I wish I could leave (ha). The Berkeley gym is great, however I moved to SF last year. The San Francisco gym is unsanitary and nothing is put back in its place. DBs are all over the place and a lot of times you can only find one of any weight on the gigantic DB rack they have. Even first thing in the morning when I am one of the first to arrive, the place is still a mess. It’s frustrating. The culture in general does not promote reracking or having simple courtesy for other gym-goers. Id say this is the worst gym I’ve ever been to.

don blackburn

Absolutely ridiculous the staff can’t organize dumbbell rack, or plate racks spend ur whole work out looking for weights . Pay for a membership to work out and end up doing there job so u are able to use the equipment . Best part u look down from the upper deck of the gym and 5 staff member just playing on there phones . Smh

Brian Miranda

Disappointed to know a complementary 1 hour personal trainer session may turn into an optional 4 day a week, $250/a month commitment. If you can afford sometime like this, great! It seems a potential scam is being run here. When you ask more details about this $250/ a month, trainers push you to speak with them in person. Get your evidence in writing through text and keep tabs on who you share personal information with!