The Havens Apartments

Category: Apartment complex in Fountain Valley, California

Address: 10441 Slater Ave, Fountain Valley, CA 92708, USA

Phone: +17149169027

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Amber Stober

Jul 1, 2021

The leasing staff here are by far the best I’ve come across, I’ve toured a million places across Orange County over the past few months looking for my next place. And if you’re looking too, you know it’s hell out there for renters right now. Jan was SO helpful and on top it. She is so personable and went way above and beyond to help me get my dream apartment. We were just approved today and we are beyond excited to live at the Havens! Thank you to the entire team who helped us (Jan, Leslie, and Michael). It’s been refreshing working with such a friendly leasing team.

Samantha Weise

Feb 26, 2021

Leslie, the gentleman who helped us with the leasing process, was extremely helpful. He was informative and a pleasure to work with. My roommate and I appreciate the consistency and the warm welcome from the team. Thank you again!

Jovanny Padilla

Jan 12, 2020

Best customer service ever! Jan and Jennifer were super helpful today. As soon as we walked into the office, they greeted us with such warmth. We felt so welcomed, compared to other leasing offices we visited today. I can definitely say they topped them off. We were in search of a 2 bedroom and let me say the apartments are super, well kept and spacious! They have the nice upgraded cabinets and granite countertops. Only down fall was that they did not have washer/dryers but they do have several laundry facilities in the community. Washer/dryers were a must but we were sold! Thanks Jan & Jennifer you both made our experience so wonderful and we are excited to come on board!!

M S

Nov 26, 2017

The apartments are nice and the common areas are kept clean. The management (Paul and Lucy) are horrible. Paul is a lazy price of work. They claim this as a family community, but the kids aren't allowed to be kids. They are constantly yelling at the kids And they allow residents to yell at kids for being kids and yet do nothing about old people who live here cursing, threatening and calling kids names. If you have an issue or complaint it will go unheard. Residents being drunk, having fist fights with their guest, yelling at the kids for playing, cops called muliple times on them and yet they are still here. Management tells us to call the cops, security and have everything documented. Multiple parents have done this but yet Paul and Lucy have done nothing. Good families leaving but the trash stays. Management is ass backwards and incompetent.

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Questions & Answers

What kind of apartment tours are currently available?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

The Havens Apartments | Aug 21, 2021
The Havens Apartments | Aug 21, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

Why are the reviews so bad? I am a reviewer for Google looking for a new apartment I had an Essex apartment in Huntington Beach I absolutely loved. Couldn't say enough about it. Sounds like you have some very unhappy people. prices?? One bedroom

Brooke Whitehead | Aug 22, 2019
Jessica McDonald | Aug 22, 2019

We moved in two months ago and so far we absolutely love it. Definitely depends on what type of feel you're going for though. Before I had kids idk if I would have loved it because there are a TON of kids which is what makes it so awesome for us. The area is very convenient for their sports and I he schools are amazing

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