Took an iPhone 11 Pro Max in on July 5, for a screen repair. I am a Nevada local and was out of town for business. My work phone was dropped, and cracked. Screen was still completely functional even after the cracking. They said they’d put a new screen on it for 140$, I agreed. After installation of the new screen the quality was much lower than original due to them using cheap aftermarket screens, which wasn’t disclosed to me at first, regardless, it was functional at the beginning. A few days go by, and the LCD starts going purple, and the touch screen started acting up, which it hadn’t before. A lot of the issues were intermittent but I was no longer in California at the time. Fast forward to July 23 to the 28th approximately, the actual screen itself is starting to lift off of the device. Talked to the owner and they will only do anything if I ship the phone to them, but after seeing the quality of work they do, do I really want them to attempt to fix their screw up in the first place? Absolutely not. Owner refused to reimburse the money, so I will be taking this to my local phone repair guy here in Nevada, who has never wronged me, and can actually fix these devices properly. Here are some pictures of the sloppy work. The owner also stated he’d be making a reply to my review, everyone can simply see here the work was sloppy, and I’d love to see his justification for that.
Lauren A
Jun 13, 2022
They are super Fantastic😍! I have fixed my phones with them for several years! I totally trust them. I have been told my phone was not repairable, they looked at it and voila it was fixed in hours. They are Spectacular😍 plus they do computers, recovery lost data, you be surprised what they can do for you. They also can make fuzzy pictures clear I needed to win a court case and I did!!!
Irohal Irohal
May 23, 2022
They gave me 1 hour service for cracked iPhone screen and replaced with genuine part from another phone. No hassle and better price than malls. No making appointment at best buy or apple store day before and 1+ hour wait despite appointment and no filling out paperwork for 30 minutes even if you don't have warranty. Simple and painless. Thanks!
Reuben Gatonga
Feb 14, 2022
Visited them on 2/14/2022.
They are simply there to help the customer. From how they received me to how they dealt with me, they portrayed professional courtesy and honesty.
I would recommend them to anyone with a problem with their computer/phone.
PS:
The girl i found there has a pretty smile and is selfless with it😊.
I didn't tell her but i hope she reads it from here.
Thanks! Your review is awaiting moderation.
Questions & Answers
Is it possible to watch while the repair is being done?
Chris x13lackcat | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi Chris, For safety and security purposes only employees of iTech Xpress are allowed to enter the work zone. If you request, (appointment only) we can try to fix your iPhone in the customer zone.
Thank you for understanding
Do they fix Samsung Galaxy S8 plus screens?
Patrice Bodell | Aug 22, 2018
iTech Xpress Phone & Computer Repair | Aug 22, 2018
Hi, Yes we do fix all types of phones, iPhones, Samsung, LG, HTC, etc...
How much would cost to fix a broken screen for a iphone 6
Vanessa | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hello, we charge $49 + tax.
Can you replace a battery for Microsoft Surface Pro 4?
Kristy Pogue | Aug 21, 2021
Elias Villegas | Aug 21, 2021
You'll have better luck calling:)
Do you do I watch repair?
Anthony Leon | Aug 22, 2019
sam | Aug 22, 2019
Yes , we do apple watches repair .
How much do you charge for an iPhone 7 screen repair
Isabella Diaz | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, for iphone 7 screen, if the glass only is broken and cracked and there is no problem with the touch or the LCD we charge $49
Hello, I recently purchased a used Iphone 4S. I need help in determining IMEI. I have tried the number on several sites + AT &T. They do not recognize the number. You performed some work on my Galaxy 6 recently and we were very happy.
Paul Mac | Aug 22, 2018
iTech Xpress Phone & Computer Repair | Aug 22, 2018
Would you give us a call please so we can check the IMEI for you? OR you can stop by and we will check it right away.
Hi my map Gps is not working on my iPhone s6 how much will cost to fixt it?
I already factory rest my phone and still have the same problem
Thank you
payam karimi | Aug 22, 2018
iTech Xpress Phone & Computer Repair | Aug 22, 2018
Hi, Normally when you get a GPS problem on iPhones, that problem we can fix it . It is hardware issue. We charge $39 - $49
Not Only Adversaries (Not Only Adversaries) | Sep 25, 2021
They are able to solder and re -solder/ replace batteries in phones so generally speaking yes they can help. You did not list your phone, if its a 3,000 year old samsung then probably not.
I just had an iphone xr battery replaced on my sons phone and it took 30 mins and was 45 bucks.
Can I schedule an appointment to replace an iphone 8 plus screen and ask to have the repair done at the customer area? My son would like to watch the repair, as he is wants to be in IT. That would be really awesome if you can make that happen. TY
Nancy McLain | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Hello,
Thank you for your interest. Unfortunately, at this time of covid we are still practicing the social distancing and due our policy we can not fix devices outside our station.
Thank you for understanding
Is it possible to fix the strap that connects the battery to the Lcd in a tablet? (verizon)
Skyukicchi | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Bring it to our shop so we can check it first please. Most likely, yes.
What are the Covid safety practices like here?
Anonymous | Aug 21, 2022
iTech Xpress Phone & Computer Repair | Aug 21, 2021
every one should wear mask. Every device to be sanitized before and after receiving it and pick up. Social distance is 6 ft.
Do you guys replace with apple warrenty
Jacob Nails | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Apple is the only authorized phone repair shop ( on the side of Bestbuy).
I have a 2018 iPad 11 inch that went completely dark. It will not restart and only shows the apple logo. Do you think you can fix this and can you give me an estimate?
Thanks
John Wilkins | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Hello,
Most likely it is a software problem. You can bring it to our shop and we will check it for you.
Please give us a call to (626) 777- 4747
Do you over-haul 8 mm projectors
Kathleen Sweeney | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
it depends on what is wrong with it and if the parts are available to fix it.
I have an Iphone8+ it suddenly just said "no service" took to Metro to get activated.they tried new sim. nothing could not be activated.can this be repaired and the estimate? i dont have a phone that works.so email tatslight2012@gmail
Tati Moreno | Aug 21, 2021
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Hi, for "No service" issue we need to check it first. Could be bad IMEI number, could be bad chip.
Do they repair iphone won't turn on? My phone overheated and won't turn on. Went to best buy apple care they said changing battrry won't work.
Afsana Alam | Aug 21, 2021
CHRIS N | Aug 21, 2021
If you have apple Care (warranty/repair contact) I would make bb or apple fix it. It's not like you brought in a phone that's shattered into a dozen pieces because you clearly drove over it. As for itech they've done a few repair for us recently and I'm sure they can get you squared away too. Message them with detail and ask for price quote. Good luck.
iTech Xpress Phone & Computer Repair | Aug 21, 2021
Yes we do. We repair all kind of iPad and tablet batteries
I have a mid-2012 Mac Book Pro with an intermittent problem with the camera. Can your team address this? Model MD101LL/A or A1278. Thank you.
Dan Harris | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hello,
yes we do work on Macbook and all other laptops. Bring it in please and we will inspect it for you.
Could you be able to help me with my Samsung Galaxy Tab E SM-T337V and why it says "Device turned off. Contact IT administrator"??
Derow Dalon | Aug 21, 2020
Jeff Schultz | Aug 21, 2020
You should call them directly
Can they fix a Samsung Galaxy Express Prime 3 with a cracked screen and no other damage ? And if so how much would it cost ?
Jeanine Cesena | Aug 21, 2020
Jeff Schultz | Aug 21, 2020
You should call the store or go in to visit
do you replace ear-piece speaker on iPhone XS?
ian | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, yes we do .
Have: Motorola Moto X Pure XT1575 Need:Touch screen and battery replaced Note: I have both replacement parts Question: can you provide this type of repair service and what is your price?
john a. | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, yes we do. Please give us a call in the morning. We open at 10 am. We will give an immediate quote on the phone
I have an IPhone 6 with a battery at 87%. Phone doesn't hold a charge. Tried to get a new battery installed, but was told under contract with Apple, they could only replace it when it was at 80%. Would you be able to replace it?
William Bergner | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, yes we replace the battery on iPhones. You can stop by and we will help you.
How much is it to unlock a iphone 8 for sprint
Gorge padilla | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, for Phone unlock we need to know the IMEI number and the history of the phone. Please give us a call to (626) 777-4747 and we will give you a fast accurate estimate
how much would it be to fix a screen for a macbook air 2017?
Nicole Onda | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, depends on the model, and size. Please give us a call to (626) 777-4747
Hello whats the cost on replacing a screen on a Samsung galaxy A20?
miguel rivas | Aug 21, 2020
Chris “Cwaz” Waszut | Aug 21, 2020
IDK many work orders are $59
Do you guys replace battery for iPod classics?
Eric Carbajal | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hello, Yes we do replace batteries on all kind of iPods and electronic devices.
How much do u charge to replace screen for Samsung note 9?
Le Tran | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, For quote on phones or computers repair, please give us a call to (626) 777-4747
The display went out on my Galaxy S6 Active. I have several other phones exactly the same, can you replace it with one of my used ones and if so how much?
Robert Bates | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi Robert, we need to see both phones first please
Can you repair a broken power button on a Moto G5 plus?
Cheyenne Contreras | Aug 21, 2020
iTech Xpress Phone & Computer Repair | Aug 21, 2020
Hi, Yes we can do all power button, charging ports and micro soldering.
I have a chip in my Moto x4 and some scratches how much would it cost to fix
Ann Marie | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi Ann Marie, it is better to call us with more information on your device by giving us a model number and we can find the best quote for you. You can contact us at (626)777-4747. Thank you
I have a LOCK iPhone 8 plus. That im trying to sale ..how much can i get fir it its in very good condition? Or how much to unlock it?
Eric Gutierrez | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, for phone purchase or repair we need to inspect them in this situation.
iPhone 8 Plus screen cracked but everything else seems to be working, the front camera is cracked as well, how much for repair?? If in price range I’ll be in in the next week or two :)
Ariel Coker | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi,
For price quote please give us a call in the morning to (626) 777-4747.
Our prices are very reasonable and we install top quality parts.
how much would it cost to fix a crack phone screen
Red_Bloodreaper b | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, for iphone cracked screen price depends on the model. Please give us a call to (626) 777 4747 and we will answer your question immediately
Will you flash a metro pcs stock rom to a tmobile galaxy s7?
Nick Pruett | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Not a problem.
Can you repair a cracked screen of a Huawei P90 mini lite?
Bea Shields | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, yes we do fix all smartphones
Do y’all fix beats
Jeff Kolb | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Yes we do
how much does it cost to fix the LCD of a samsung s7
Gebriel Ashenafi | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, would you please give us a call to our shop? (626) 777-4747
Do you guys recover iPhone from disable screen
MOST WANTED | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
But you will lose all the data on the phone
How much would it cost to repair Samsung S8+ cracked screen
Christina Zuniga | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, we charge $249 for samsung S8+.
How much will it cost to repair an XS Max screen only?!
Philopater Fanous | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, please give us a call and we will check if we have it in stock, as this LCD is a little expensive for now.
(626) 777-4747
Can you replace a battery in a new Motorola H730 bluetooth earbud?
Robert Gutierrez | Aug 22, 2019
Nancy Alvarez-Olsen | Aug 22, 2019
Not sure. Call them.
Do they fix my Compaq 5017m 15" monitor that keeps screen off while the monitor is on?
Gunnar Slater (GFORCE) | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, Yes we do work on all kinds of computers and tablets.
Do you guys change iPhone 6s battery
Maria Jara | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, yes we do fix all types of issues with iPhones. Batteries replacement normally take about 20 minutes
Hello, I recently deleted some video files on my android note 4 by mistake that I would like to get back. If I brought my phone in would it be possible for you to restore those files back onto my phone?
Hannah Nicole Paul | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hello,
You can bring your phone in for data recovery. We need to scan the phone first. Please make sure to not install, download or take any new pictures or videos as it might overwrite the old deleted ones, and makes it hard or impossible to retrieve the deleted ones.
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Normally, it takes about 30 minutes to 1 hour. Depends on how many customers are ahead.
Give us a call ahead, and we will confirm the time frame for you before stopping by.
Can you replace the Micro USB charger connection on a Motorola Droid Maxx 2?
Scars N Stripes | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Yes we can do all types of charging ports
Do you guys sell phones?
Alfredo Velasco | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Yes we have phones, tablets, computers and video games for sales.
Do you train people to become specialist in this field.
Doreen Gordon | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, We do only when we hire employees.
My iPhone sometimes can’t send I messages , and people can’t hear me at all when I call them or they call me. It charges the battery but the charging port suddenly does not work for earphones. Can I get an estimate of the cost to fix it.?
Xx_El_Paisa_xX | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
We can give you an estimate depends on the iPhone model and the inspection. You can bring it in for a free inspection.
Do u guys unlock carriers for iPhones
Alexus Salazar | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Yes we do
How much is Lcd repair and screen fix?
Heather Prieto | Aug 22, 2019
Alex Machado | Aug 22, 2019
It varies from device to device. You gotta call them and get the quote for your specific device
Do you guys fix thw front facing camera on an iPhone 6 ? If so how much ? And how much would it be if I brought another iPhone 6 and had you just switch the parts ?
Brianna C | Aug 22, 2019
iTech Xpress Phone & Computer Repair | Aug 22, 2019
Hi, yes we do fix them all. Please give us a call in the morning and we will answer all your questions.
Pc is stuck on a loop can it be fixed and tell me what it was to prevent this from doing it again
Drew Zee | Aug 22, 2018
iTech Xpress Phone & Computer Repair | Aug 22, 2018
Hi Andrew, Yes it can be fixed. There are many reasons for this to happen. We need to inspect the computer first. Our inspection is free of charge. We will inspect it thoroughly, check what is the problem, and give you an estimated price before we do any repair.