Ubisoft, CA

Category: Software company

Address: 625 3rd St, San Francisco, CA 94107, USA

Phone: +14155474000

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Samuel Williams

Feb 2, 2022

Ubisoft are thieves. They stole my work and won't even contact me. If you support these people...you are supporting pirates.

Federico Musso

Feb 11, 2021

They release games without finishing them. AC Valhalla is garbage I regret ever buying it and will not be buying anymore Ubisoft games for fear of not being able to fully play them. Worst customer support basically non existent

Slapnutz is gaming!

Jun 12, 2020

Worst company for any kind of customer support! Been at it for 6 days now and still haven't gotten any support, my chat thread keeps growing, support keeps requesting more things before even getting to the support part. To the point that I got a refund from Microsoft on the 4 games I just purchased digitally for games I already own on the ps4 but wanted to game on my Xbox One as I prefer to game there. Even told support that I don't care about the game anymore or the dlc and that I just want a supervisor to speak with about the service... instead they keep copy pasting the same answers while once in a while asking for something else... if you are in the same boat call the head office in Montreal and San Francisco and ask to speak to a customer experience Manager and let them know about your bad interaction... while they may not be able to support your issue at hand they need to know what lead you to be one of the few that will waste your dime to call them about a horrible issue...

Dennis Yu

Nov 22, 2016

They make great games and the people that work there are great.

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Questions & Answers

Do you guys wonder why Lions name is "Lion" and Finka has a "Scar"?

WhoisProdigy | Aug 22, 2018
joey farkas | Aug 22, 2019

I am not sure about lion, (maybe because the lion roar and drone roar) but I know that finka was in a training camp with kapkan as her teacher and one day they were practicing and Kapkan slashed her face with a knife. Kapkan has an elite that the MVP animation is him using a blade like a professional.

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Do you guys help with problems in video games

Sp00ky Gh0st | Aug 22, 2018
Corey Burgoa | Aug 22, 2018

Nope

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I cant play ghost recon beacuse the services are not available. when are they going to be back up

Cristian Noriega | Aug 21, 2020
The Duke (Big Duke) | Aug 21, 2020

It is probably a server maintenance issue. Most times Ubisoft and EA servers go on a server maintenance patch. This happens often through Web Data Maintenance and Server upgrades through out the time they are managed and maintained. Contact them direct. Depending on your system you should had or have received a patch request maintenance memo before logging in online to play! Check or try to log on and check with Ubisoft Server data memos to see on the Community Broads. Also you can directly contact them this may or may not help they have had issues in the past of getting things resolved. This would be done completely different and less of a headache if I was in charge lol

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Why are the alpha packs unavailable

william mason | Aug 22, 2019
william mason | Aug 22, 2019

Thanks I was just upset cus I bought 2 of the biggest bundles and could not open any of them

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I had all the operators and now I don't I'm confused

Russell Trow | Aug 22, 2019
joey farkas | Aug 22, 2019

Are you on a different account? Different platform? Anything that you changed to your account or platform?

how do i get into ubisoft building in Watch Dogs 2?

Michael Jay | Aug 22, 2019
joey farkas | Aug 22, 2019

It doesn't let you sorry.

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Does anyone no whats wrong with rainbow

Karla Hendricks | Aug 22, 2018
joey farkas | Aug 22, 2019

People claim that head hit boxes are broken because they see themself shoot someone in the head but nothing happens. Also there are many glitches and bugs that don't get patched until about a month to four months to get patched.

I need help calling Ubisoft but it plays the weird music and goes straight to voicemail. What do I do?

Angey Caden | Aug 22, 2018
The Hopeless Romantic | Aug 22, 2018

Are u calling customer service

Hi, i have an idea for a VideoGame, but im not to sure how to contact Ubisoft.... can someone Help ke with this?

Manu | Aug 22, 2018
Jonathan Rozmarin | Aug 22, 2018

Larger Game studios usually will not even attempt to talk about outside concepts. Better of reaching out to an indie studio.

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So, i got the game for honor during the WW giveaway on steam... and now the email that i used to get it got hacked... i have no way of changing the Email anymore. but i've played to game so much that it's just too much data to lose... idk what to do

Coursaire | Aug 21, 2020
Caleb Hazard | Aug 21, 2020

Steam customer service should be able to help. Also, larger email servers should be able to have you verify your identity to reopen your account. I hope this helps.

I was recently playing Tom Clancy's Rainbow Six Siege , when I encountered a bug. As I had loaded in , I noticed that when I aimed downsight , I didn't have a reticle.(happens to attackers and defenders) Will this be fixed soon? (It wasn't Thatcher)

joey farkas | Aug 22, 2019
Sunder Iyer | Aug 22, 2019

Hey Joey. There is a dedicated website for R6 bugs: https://r6fix.ubi.com This location doesn't handle R6 issues.

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Can I learn how to make a video game with your company

Keshan Nimesha | Aug 22, 2019
The Duke (Big Duke) | Aug 22, 2019

That requires alot of work. Subscribers and detailed straight to the point video illustrations. It requires work and a long time process if all your information is correct and to the specifics. Check with Ubisoft and get on forums that how you start out working for these companies.

Can you possibly transfer accounts from a console to pc?

Ethan | Aug 22, 2019
A and j Gaming | Aug 22, 2019

Yes but it takes forever

is there gonna be a watchdogs movie?

a stranger called nobody | Aug 22, 2018
A and j Gaming | Aug 22, 2019

No

Ok first of all fix seige and fix the hitboxes and second of all fix the glitches because i had my 1v5 and because of the glitches i lost my ranked game

Karla Hendricks | Aug 22, 2018
Tanner | Aug 22, 2018

Are you sure your not just bad?

Is Ubisoft America?

Icey | Aug 22, 2018
Winston Ferguson | Aug 22, 2018

They have 2 studio's, Ubisoft USA and Ubisoft Montreal.

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Can i visit inside the building

Kryptic | Aug 22, 2018
Sandhya Simhan | Aug 22, 2018

Not unless you know an employee. They don't do tours

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I know this isnt a question but i wann work here when im older

Erick Drake | Aug 22, 2018
Jason Ganub | Aug 22, 2018

Definitely go into the computer science route for your career in that case, it's a very fulfilling field 😀

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