Bahama Buck's - Albuquerque (San Mateo Blvd NE)

Jo Main

The girl with the yellow front highlights and big forehead needs to learn better customer service. It is not acceptable for her to be taking out her frustration from the rush out on customers. Just be better. The rest of the staff was nice tho

Chris Bornemeier

Our oder came out pretty enough, however customer service and food safety gets a major zero. Employee that is physically making the ice cream is eating product then not changing gloves or washing hands and proceeding to touch everything…. Including shaping the ice with their contaminated hands…. When brought up the person I told just froze and asked me “should I tell her about it?” Poor training and zero food safety concerns, in this day and age with Covid especially you should be beyond ashamed if not closed. DISGUSTING. Won’t be back.

Marie

Customer service at this location is horrible! I went to pick up a Door Dash order and the two girls working never once greeted or acknowledged me. They continued a personal conversation while they made orders and ignored me. I realized it was a sign for pick-up orders closer to one of them so I walked over there to pick up my order and I was still ignored. One of the girls finally told the other girl to come to help me. The only reason why I didn't demand a refund and walk out because obviously, my money doesn't matter to them, is because I was picking an order up for someone else. I will never step foot in another Bahama Buck's and I will definitely share my unpleasant experience with my friends and family.

Bill G

Great selection of smoothies, Italian water ice and other drinks. The staff was extremely friendly and there are a few tables available in front of the store that you can enjoy your treat. Due to the COVID-19 restrictions when we visited you could go in to order and then wait at a table outside or in your car for them to bring your order out. We got a punch card that’s good for a free treat after ten punches since we’ll definitely be back to try all the flavors.