Address: 5001 Montgomery Blvd NE, Albuquerque, NM 87109, USA
Phone: +15058890351
Sunday: 9AM–8PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–8PM
Jacqueline Medellin
This Ross store is about the ugliest Ross stores I've ever been in. It's dirty the clothes are thrown all over the floor and the worst thing is the cashiers are very rude and provide bad customer service I WOULD NOT recommend this store. The Ross store.on Eubank is a good one unlike this Ross
LOBAHUERA
I love Ross stores even used to work at one, but the quality of the customer service especially at this location is horrible! Rude loss prevention door greeter & the cashiers act like emotionless rude robots.
David Gonzalez
Store was old and smelled musty. A little disorganized in the men's section. I've been to ross's and even worked in one in AZ and this was a bit disappointing on cleanliness and organization.
Amaris Barela
The store is pretty bare. I was able to find a few things but struggled with one staff member. They were really rude to everyone they checked out. They didn't even make eye contact with most customers. They rushed me forward before the elderly couple ahead of me even got a chance to begin walking towards the exit. They then refused to give me my change and did not offer me another option. She exclaimed sorry in a very condescending manner while aggressively tapping a sign that explains the national coin shortage. She yanked every item from me as I was putting it on the counter. She banged my mugs while wrapping them and was so aggressive in doing something on the card reader that cards above it completely fell out of the display. Most of the time I let things go but this person's entire demeanor was so mean and aggressive that it has me rattled. I feel extremely uncomfortable and I'm having an anxiety attack. I understand people having bad days but when we take it out on others, that's just not okay. If they cannot conduct themselves respectfully I believe they should be able to take a break in the back and compose themselves. I don't want anything bad to happen to this person but my goodness please just be nice. The way we treat people matters and has a ripple effect. Associate number 906418
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Pets are allowed in store both service animals and pets.
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