Westwerk German Auto

Category: Auto repair shop in Downey, California

Address: 12223 Woodruff Ave, Downey, CA 90241, USA

Phone: +15628034319

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Joe Torres

Jun 10, 2020

Great service, fair rates and their secret weapon...Travis...all make Westwerk the place to take your German car for any type of service or repair. Travis really goes out of his way to help you get your car troubles sorted out. Second time here for different repairs on our X5 and we will continue to trust Travis and his team for any future service needs.

Jack Mcclary

May 23, 2020

Travis displays a strong customer service ethic and value based services. Westwerk is a great alternative to the high cost and relentless upsell you get at the dealer. Highly recommend.

S. Schroeder

May 11, 2020

Westwerk German Auto is the place to go for honest recommendations by knowledgeable and established Porsche specialists. As a female I am often wary about male dominated businesses assuming I'm an uninformed and unintelligent "girl" that can be surreptiously or even blatantly exploited due to my gender. Westwerk German Auto was not only professional, but they treated me with respect and honesty. Any and all questions I had were answered thoroughly and without derision. 1st visit - I had them do a PPI on a 2002 Porsche Boxster S, they pointed out many things that would require immediate attention and a detailed list of preventative maintenance that they suggested for the near future. Needless to say I did not purchase that car as the owner was not willing to negotiate a fair price for a vehicle that required such extensive repairs. 2nd visit - General service of 2001 Porsche Boxter S. Westwerk performed an Oil and Filter change plus a detailed list of preventative maintenance on my new purchase. 3rd visit - Full-Service Maintenance. After speaking with Travis, the owner, I felt very comfortable moving forward with the options and recommendations that Westwerk provided. They performed a total diagnostic inspection on my 986 and together we came up with a game plan (IMS Solution, rear struts, spark plugs and tubes, clutch, brake and coolant service, AC service, and alignment). Travis kept me updated on everything, calling me to offer suggestions on things they uncovered while performing my initial repairs. Like anything that requires maintenance, new issues arise during repair. He was able to help me triage those issues according to my budget. For instance my hardtop had worn out Alignment Guide Pins, these pins secure the hardtop to the front windshield frame. They needed replacing, parts were $11 for something that I had no idea about (that was most likely the cause of a strange noise detectable at high speeds while driving through high wind areas like San Gorgonio Pass, where the wind farm is located). This made the car immensely quieter at higher speeds as well as giving me peace of mind that the top was secure. Travis was also able to get me a new Boxster script "B" (at a nominal price) as mine was cracked, this really makes my 986 look perfect even though it's a 19 year old Porsche. Aesthetics are important, though take a backseat(no pun intended) to mechanical repairs and upgrades so it was really nice that Travis gave me a deal I couldn't refuse! A new front windshield cowl was also replaced as it was weathered. While replacing my struts Wally the Porsche Certified Mechanic/Technician noticed that my Headlight Level Sensor Strut Support was cracked and not functioning correctly and needed to be replaced. Wow, what a difference that makes with the Xenon HID Headlights. Overall it was another awesome experience with Westwerk German Auto. They were fast, honest, affordable, and right on time. Travis & Wally were exceptional at keeping me informed and letting me know about anything that fell outside the scope of the original quote. The price was so much less expensive compared to the Porsche dealerships in the area. Westwerk prices made my wallet extremely happy! I would not hesitate to recommend Westwerk German Auto to anyone that needs their Porsche serviced. They will be replacing my front struts when the time is due, Wally let me know that I have more than a few miles left on them. They didn't insist that I needed all 4 replaced, this is the kind of honesty that I appreciate. I will be a Westwerk customer for life.

Nick Krueger

Oct 25, 2012

My BMW 540i '97 has been well. A strong driver for the last 12 years, while with the Westwerk touch. They are always ready for any problem solving issue. Great Shop!!

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Questions & Answers

HELLO GUYS I HAVE A 203 MK4 GTI WITH 170,000 MILES ITS MY LOVE, DO YOU HAVE A GOOD SCANNER TO MADE A DX?

Benest Flooring | Jun 22, 2022
Westwerk German Auto | Jun 22, 2022

Please give us a call at 562-803-4319 and I can give you my recommendation on this. If you get our answering machne please leave your contact information as we may be working on a client's car, but will call you back. Thanks you! -Travis of Westwerk

Good Evening, i own a 2013 Volkswagon Tiguan and i'm having troubles turning my car on. I have to almost force the key to turn. i was able to turn on the car a few times but now i can not..the key won't even turn if i wiggle it. can it be fixed?

Michael Gonzalez | Aug 22, 2018
sergio stout | Aug 22, 2018

Absolutely yes

Do you guys work on VW? I have a 2003 Golf GTI and I've been having trouble with my driver side window....not sure if you guys can help, please let me know thanks.

Benjamin Jimenez | Aug 22, 2018
Westwerk German Auto | Aug 22, 2018

Yes

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