Baywood Apartment Homes

torrie Paris

Management is awesome, personable and quick to respond to any maintenance requests. Despite one inconsiderate and noisy neighbor, Baywood is a quiet and peaceful place to live. The trees within and surrounding the apartments give Baywood a special and unique apartment experience. I would recommend Baywood to anyone looking for a mellow and well-maintained apartment complex!

Jeffrey Brewer

I want to leave some honest feedback for The Bays' management and for future prospective tenants. Upon move in, we found a number of issues with our unit including a shower and bathroom sink that failed to drain properly. We submitted those issues, among others, to management on the 3rd day of move in, according to their guidelines. We were told that due to short maintenance staff that week, they would try to get someone out the following day, but if not, within 3 days of our request. During the next 12 days, we received NO service or communication concerning our request. When we called the leasing office in frustration, our multiple inquiries were met with empty promises to come out "that afternoon or the next day!" Finally, at 5pm on the 12th day, I called in frustration demanding service and financial compensation for living our first 2 weeks with clogged drains, stuck windows, and broken blinds. Fortunately, they were prompt in sending someone to resolve the issues immediately. After 12 days. However, as I discussed the issue with the manager and asked for compensation for the 2-week long inconvenience, he let me know that that was impossible, but that they would "make sure it didn't happen in the future." 1) Why weren't the windows, blinds, and drains checked before we moved in? 2) Why state "we aim for 24-28 hours" when the reality for NEW TENETS was 288 hours from the time of our request? 3) Why claim to do everything in your power to improve the delay but act completely unwilling to pay out financial compensation, hire more workers, or tell residents that service requests may take 1/2 of a month to fulfill? It is overwhelmingly clear the management company is more concerned about revenues than tenants. Maybe I'm an optimist, but I expected better.

Alex Evenson

Towed for second time this week. First tow was at 10:30-10:45, so I figured ok they are pretty strict (I originally thought anyone could park until 10:30, but was towed a few months ago and was then told 10pm.) 3 days later (just now) I caught the guy towing my truck at 9:30. I asked him what time are we allowed to park til and he has no idea. He was even told this is the second time this week this car was being towed, so whoever calls the tow company out has no heart. Where is the sign that tells us what time we can park till? I lived here 2 years and never seen it. Don't you realize there's a pandemic going on and many of us lost our jobs already and you tow me twice in one week??? I couldn't afford the first tow and now what am I to do? Place a sign somewhere that tells us what time you start towing because this is incredibly unfair. You don't even write on the warning ticket what time we need to move our vehicles. Shame on you.

Craig Robinson

We have lived at various apartment communities over the years and by far, the Irving Company Baywood Team are the best we've experienced. No issue is too much trouble for them to handle, and they always provide prompt and reliable service. They go above and beyond! Prior to moving in, I read some of the other reviews and had some reservations, but after living here and experiencing the service, I would highly recommend Baywood and the whole team. Starting from the initial leasing by Annie (which she made super easy), to the excellent ongoing support from Manon in management services, and excellent maintenance service provided by Antonio and others. Great Job.. and thank you!